Medical Receptionist

Ohio North East Health Systems; Youngstown (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

ONE Health Ohio is seeking a Front Desk Receptionist to be the first contact for our patients. You will greet and check in patients, answer calls, verify insurance, and maintain accurate records in the EHR while ensuring a friendly, efficient, and compliant experience in a fast-paced setting.

Responsibilities include handling new patient profiles, scheduling, collecting co-pays, communicating policies, and supporting a positive, organized front desk environment across OHO locations.

Qualifications

• High school diploma or equivalent.
• Prior medical office or receptionist experience preferred.
• Familiarity with insurance information verification.
• CPR or ability to obtain.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
• Complete new patient profiles.
• Verify insurance and collect co-pays.
• Inform patients of One Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
• Handle patient intake forms and documentation.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
• Set up follow-up appointments and provide the patient with their plans.
• Reconcile the nightly deposit as per policy.
• Maintain a safe and clean working environment by complying with procedures and infection-control policies.
• Other duties as assigned

Skills

Confidentiality

Professional attitude

Planning & organization

Microsoft Office

Problem solving

Record keeping

Data entry

Policy knowledge

Office equipment

Interpersonal skills

Time management

Education

High school diploma or equivalent

CPR certification or willingness to obtain

Tools

Microsoft Office Suite

Job description

FALLS FAMILY
175 E Broad St
Newton Falls, OH 44444, USA

FALLS FAMILY
175 E Broad St
Newton Falls, OH 44444, USA

Join Our Team as a Front Desk Receptionist!

ONE Health Ohio is looking for a medical receptionist with a passion for helping other to be the first and last point of contact for our patients. Our offices are fast paced, team oriented and dedicated to providing excellent patient-centered care. At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!

• No nights or weekends!
• Generous PTO
• Paid holidays
• Optional Medical, dental and vision plans
• Company-paid life insurance with/AD&D benefit
• Company-paid long-term disability plan
• Optional life insurance and short-term disability plan
• Optional Critical Illness Plan
• Optional Accident Insurance Plan
• Greet and check in patients in a friendly and professional manner.
• Handle all calls in a timely and professional manner.
• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.
• Completing new patient profiles.
• Verify insurance and collect co-pays.
• Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
• Handle patient intake forms and documentation.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
• Set up follow-up appointments and providing the patient their patient plans.
• Reconcile the nightly deposit as per policy.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
• Other duties as assigned

Required Skills/Abilities:

• Ability to maintain confidentiality
• Preset a positive and professional attitude
• Planning and organizational skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to identify problems and to propose feasible solutions
• Ability to maintain accurate records
• Ability to enter and maintain data in various company software programs.
• Knowledge of company’s policies and procedures.
• Knowledge of modern office equipment, troubleshooting, practices, and procedures.
• Interpersonal/human relations skills
• Time Management

Education and Experience:

• High school diploma or equivalent
• Previous medical office or receptionist experience preferred
• Familiarity with insurance information verification
• CPR or ability to obtain

Physical Requirements

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters and hear within normal range
• Ability to move about

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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