Medical Receptionist

Trinity Health; Waterbury (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Receptionist / Business Services Representative to join their Primary Care team. In this role, you will be pivotal in ensuring smooth patient flow by managing appointments, registrations, and insurance verifications. This position offers a dynamic environment where you can grow your career while contributing to a mission-driven team. With great benefits starting on day one and opportunities for advancement, this is a chance to make a real difference in the lives of patients in Connecticut and beyond.

Benefits

Great benefits effective day 1

Career growth and advancement potential

Mission Driven Team environment

Qualifications

• Experience in a medical office or billing department preferred.
• Requires proficiency in a Windows based computer environment.

Responsibilities

• Greets and communicates with patients in a courteous manner.
• Schedules patient appointments to maximize provider productivity.
• Processes calls to ensure timely transfers to appropriate staff.

Skills

Medical Terminology

Patient Billing

Customer Service

Microsoft Office

Keyboard Skills

Education

High School Diploma

Tools

Windows OS

Microsoft Office Suite

Job description

Employment Type: Full timeShift: Day Shift Description:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Primary Care team

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.