Medical Receptionist

TOMORROW HIRE; Reston (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Paid time off and paid sick leave

Life and disability insurance

Employee assistance program

Continuing education and professional

Job summary

TOMORROW HIRE is seeking a Medical Receptionist in Reston, VA for a full-time in-person role. The candidate will be the first point of contact for patients, handling check-in, scheduling, and front desk tasks in a fast-paced gynecology setting.

Responsibilities include greeting patients, managing appointments, verifying insurance, processing payments, and maintaining accurate records in the EHR/EMR system while upholding HIPAA standards.

Qualifications

• Minimum of one year of experience in a medical office or healthcare administrative setting.
• Strong communication, customer service, and multitasking abilities.
• Proficiency with computers, EHR/EMR systems, and Microsoft Office.
• Ability to maintain confidentiality and handle sensitive situations professionally, with de-escalation skills.
• Detail-oriented with strong problem-solving abilities.
• Must be able to commute to Reston, VA.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Responsibilities

• Greet and assist patients upon arrival; guide through kiosk check-in and answer basic office-related questions.
• Schedule, reschedule, and confirm patient appointments; manage inbound calls, voicemails, and patient messages; verify insurance coverage; collect copayments; assist with referrals and records; ensure HIPAA compliance.
• Sort and distribute mail, faxes, and deliveries; maintain a clean, organized reception and waiting area.

Skills

Communication

Customer service

Multitasking

EHR/EMR

Microsoft Office

Confidentiality

De-escalation

Detail-oriented

Commute to Reston

Work authorization

Tools

EHR/EMR systems

Job description

Medical Receptionist

Location:Reston, VA
Schedule:Full-time, Monday–Friday, 8:00 AM–5:00 PM
Salary Range:$20.00–$24.00 per hour

Job Description

We are seeking a friendly, detail-oriented Medical Receptionist to join our well-established GYN practice in Reston, VA. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.

Responsibilities

• Patient Support:Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere. Guide patients through the kiosk check-in process and answer basic office-related questions.
• Front Desk & Administrative Duties:Schedule, reschedule, and confirm patient appointments in accordance with practice protocols. Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff as needed. Verify patient insurance coverage and eligibility, and maintain accurate and current demographic and insurance information within the EHR/EMR system. Collect and accurately process copayments, outstanding patient balances, and other amounts due at the time of service. Assist with referrals, medical records requests, and general patient file management while maintaining compliance with HIPAA and practice standards.
• Office Coordination:Sort and distribute mail, faxes, and deliveries. Maintain an organized, clean, and welcoming reception and waiting area.

Minimum Qualifications

• Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
• Strong communication, customer service, and multitasking abilities.
• Proficiency with computers, EHR/EMR systems, and Microsoft Office.
• Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
• Detail-oriented with strong problem-solving skills.
• Ability to reliably commute to Reston, VA.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Preferred Qualifications

• Bilingual in English and Spanish.
• Prior OB/GYN or women’s health experience.
• Experience with patient check-in systems or kiosks.

Salary Range

$20.00–$24.00 per hour, based on experience and specialty background.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid sick leave
• Life and disability insurance
• Employee assistance program
• Continuing education and professional development opportunities

Schedule

Full-time, 8-hour shift

Day shift, Monday - Friday

8:00 AM - 5:00 PM (includes 1-hour lunch break)

Work Location

In person

Reston, VA 20190