Medical Receptionist

CommonSpirit Health; Prescott (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is seeking a Receptionist to be the welcoming heart of our Prescott facility. You will greet patients, manage front-desk operations, and coordinate essential administrative tasks to support smooth patient journeys.

The role requires excellent interpersonal skills, basic computer proficiency, and the ability to guide diverse patient populations.

Qualifications

• High School diploma or GED required.
• Basic computer skills including Outlook, Windows and Google Suites.
• Excellent interpersonal and communication skills.

Responsibilities

• Performs clerical duties: maintain departmental deposit logs, prepare schedules and reports, analyze to maintain provider schedules.
• Maintains positive customer service atmosphere in reception areas.
• Oversees waiting area and ensures orderly flow.
• Answers telephone in a pleasant and helpful manner.
• Coordinates patient movement and reports issues.
• Works with multi-line phones.

Skills

Interpersonal skills

Technological proficiency

Multi-line phone handling

Customer service

Education

High School Diploma or GED

Tools

Outlook

Windows

Google Workspace

Job description

Job Summary and Responsibilities

As a Receptionist, you will be the welcoming heart of our facility, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
• Ensures positive customer service atmosphere and interactions in reception areas
• Oversees waiting area
• Answers the telephone in a pleasant and helpful manner
• Coordinate patient movement, reports problems or irregularities
• Working knowledge of multi-line phones

Job Requirements

Required

• High School Graduate/GED
• Basic computer skills
• Outlook, Windows-based and Google Suites based programs

Preferred

• Previous medical office and/or insurance experience
• Bi-lingual skills

Where You'll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

• Two state-of-the-art acute care hospitals
• A robust network of primary and specialty care clinics
• Modern outpatient health and wellness services
• Acclaimed cardiac diagnostic centers
• Advanced outpatient medical imaging facilities

Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among your team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.