Medical Receptionist

Sports Medicine North; Peabody (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

FSA/HSA

401K & profit sharing

Paid holidays

Flexible schedule

Career advancement

Job summary

Sports Medicine North in Peabody, MA is seeking a friendly Medical Receptionist to be the first point of contact for patients, greet, instruct and direct visitors with tact and confidentiality. You will verify demographics, insurance data and collect co-payments, while maintaining accurate scheduling and answering phones.

Role requires HIPAA knowledge, strong communication, multi-tasking and proficiency with Windows and EMR systems (Athena/Centricity or Medi-Tech a plus).

Qualifications

• HIPAA and regulatory policies knowledge required
• Understanding insurance regulations and procedures
• Medical office procedures and terminology
• Experience with electronic medical records is a plus

Responsibilities

• Greet and check in/out patients; verify demographic and insurance info
• Collect co-payments and reconcile cash
• Verify patient insurance and referrals
• Maintain appointment scheduling per office policy
• Assist with administrative tasks and testing scheduling
• Coordinate with hospitals/centers for patient care
• Pull tests as needed
• Perform other duties as assigned

Skills

Communication skills

Customer service

Multi-tasking

Computer skills

Problem solving

Professional demeanor

Tools

Athena/Centricity

Medi-Tech

Windows software

Job description

Job 157509 - Medical Receptionist
Peabody, MA

Very busy orthopedic surgery office is seeking intelligent, driven and reliable candidates for our Peabody, MA location.

Medical Receptionist - Serves as initial person to greet, instruct and direct all patients visiting the office-utilizing skills of tact, drive and confidentiality in a professional manner.

Medical receptionists are expected to follow the daily protocols of the practice. You are expected to represent our company keeping our vision at the forefront of each patient interaction. The job duties are as follows:

• Check in / Check Out patients verify and update all demographic and insurance information and collection of co-payments resulting in proper cash reconciliation.
• Verify patient insurance and referrals available.
• Maintain appointment computer scheduling in accordance with office scheduling policies.
• Perform administrative support as required.
• Scheduling diagnostic tests / follow up appointments for patients.
• Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care.
• Pulling tests as required for an assigned physician, or as a back-up to another co-worker.
• Other duties as assigned by managers and leads

Requirements

SCHEDULE:

Monday through Thursday 9:30am - 5pm (Peabody Office) and and Friday 7am - 5pm (Newburyport PT Office). However, business requirements do change andthe schedule for this positionmay need to be adjusted to fit those needs.

KNOWLEDGE:

• HIPAA and other regulatory policies
• Insurance regulations, policies and procedures
• Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
• Electronic medical systems is a plus, including Athena/Centricity, Medi-Tech and the like.

SKILLS:

• Strong communication skills, verbal and written
• Extensive customer service experience
• Proven ability to multi-task
• Computer skills, being proficient with Windows based software
• Strong problem solving skills and ability to think quickly, professional and efficiently
• Ability to represent our organization in a professional manner

Why Work for Sports Medicine North?
We offer a broad spectrum of employee benefits, upon eligibility, including:

• Health insurance benefits to fit your needs and the needs of your family. A portion is paid by Sports Medicine North
• Dental Coverage, Vision coverage, FSA, HRA, 401K and profit sharing
• Flexibility and the opportunity to balance work with other life responsibilities, interests, and issues.
• Paid Holidays
• Pet InsuranceEmployee Assistance Program
• Employee advancement opportunities
• Work hard / play hard atmosphere
• Friendly / comfortable working environment
• Fantastic office locations, in convenient areas on the North Shore of Massachusetts