Medical Receptionist

Southwest Dermatology & Vein; Oak Hill (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Life insurance

Employee discount

Job summary

Southwest Dermatology & Vein is seeking a Front Desk Receptionist to join their team in Austin. The ideal candidate should be friendly and organized, with excellent customer service skills, to engage with patients and manage appointments effectively.

This full-time position requires working Monday to Friday, and involves various administrative duties including patient check-ins, appointment scheduling, and insurance verifications. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• 1 year of customer service experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Answer phones and schedule appointments.
• Check patients in and out.
• Verify insurance eligibility and benefits.
• Manage referrals and authorizations.
• Maintain reception and waiting area.

Skills

Customer Service

Attention to Detail

Organizational Skills

Team Player

Education

High school or equivalent

Job description

Job Description

We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player. You will work Monday through Friday in a growing, fast-paced environment. Shift times: opening shift as early as 7:45 am or a closing shift until 5:30 pm. The primary location will be Austin, but you will be required to fill in at other locations for PTO coverage or staff trainings. Other clinic locations: Austin (Westgate), Buda, Manor and Dripping Springs.

Responsibilities

• Answering phones
• Scheduling appointments for multiple locations & doctors
• Knowledge of insurance policy types and authorizations
• Pleasantly greets all patients and visitors
• Patient check-in and check-out
• Enters patient demographics, charges and payments with much attention to detail and accuracy
• Verifying insurance eligibility and benefits
• Managing referrals and referral authorizations
• Knowledge and management of pre-certifications
• Confirming appointments
• Executing recalls
• Upkeep of reception and waiting area
• Office supply ordering
• Ability to work in a fast paced environment
• Required to travel to other locations (Austin, Buda, or Manor) as required
• Fast learner
• Other duties as assigned

COVID‑19 Precautions

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Employees are required to wear a face mask, face shield and get temperatures checked at the beginning and middle of their shift
• Patients are screened, required to wear a mask and have their temperatures checked upon arrival
• Waiting rooms closed

Schedule

Typical start time: 8:00 am. Typical end time: 5:00 pm. Work remotely: No. Job type: Full‑time.

Compensation

Salary: From $16.00 per hour.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Qualifications

• Education: High school or equivalent (Preferred)
• Experience: Customer Service: 1 year (Preferred)

Work Location

In person (Austin). South West Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians. We are continually building a team of dedicated, hard‑working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role.

Equal Opportunity Employer

Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401(k) options are available for full‑time employees.