Medical Receptionist

Southwest Dermatology & Vein; Austin (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Southwest Dermatology & Vein is seeking a friendly front desk receptionist in our Austin area office. The role requires weekday scheduling, login of patient data, and coordination across multiple locations for PTO coverage, trainings, and visits in Buda, Dripping Springs, and Manor.

The ideal candidate has customer service experience and can work in a fast-paced environment with attention to detail. This is a full-time in-person position with benefits and standard healthcare coverage.

Qualifications

• High school or equivalent (Preferred).
• Customer Service: 1 year (Preferred).

Responsibilities

• Answering phones.
• Scheduling appointments for multiple locations & doctors.
• Knowledge of insurance policy types and authorizations.
• Greet patients and visitors.
• Patient check-in and check-out.
• Enter patient demographics, charges and payments with accuracy.
• Verify insurance Eligibility and Benefits.
• Manage Referrals and Referral Authorizations.
• Knowledge and management of Pre-Certifications.
• Confirm appointments and execute recalls.
• Maintain reception and waiting areas; order office supplies.
• Travel to other locations (Austin, Buda, Manor) as required.

Skills

Customer Service

Education

High school or equivalent (Preferred)

Job description

Job description

We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Austin location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. (Buda, Dripping Springs, Manor).

Some responsibilities will include:

• Answering phones
• Scheduling appointments for multiple locations & doctors
• Knowledge of insurance policy types and authorizations
• Pleasantly greets all patients and visitors
• Patient check-in and check-out
• Enters patient demographics, charges and payments with much attention to detail and accuracy
• Verifying insurance Eligibility and Benefits
• Managing Referrals and Referral Authorizations
• Knowledge and Management of Pre-Certifications
• Confirming Appointments
• Executing Recalls
• Upkeep of reception and waiting area
• Office Supply Ordering
• Ability to work in a fast paced environment
• Required to travel to other locations (Austin Buda, or Manor) as required
• Fast learner
• Other duties as assigned’

‘COVID-19 Precaution(s): Personal protective equipment provided or required

• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• 5PM

Typical start time:

• 8AM

Typical end time:

• 5PM

Work Remotely

• No

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:

Employees are required to wear a face mask, face Shield and get temperatures checked at the beginning and middle of their shift. Patients are screened, required to wear a mask and get their temperatures check upon arrival. Waiting rooms closed.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians.

We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.