Medical Receptionist

Randstad USA; Norcross (GA); On-site; USD 23,000 - 25,000; Full time

Job summary

Randstad USA, on behalf of a healthcare manufacturing client, seeks a Receptionist who will be the face of the facility, greeting visitors, vendors, and patients with professionalism. The role includes managing scheduling for compliance classes and handling front-desk duties with HIPAA awareness.

The ideal candidate has high school education, 2 years of administrative experience, strong calendar skills, and excellent verbal and written communication abilities, in a fast-paced environment.

Qualifications

• 2 years of administrative duties experience
• 1 year calendar management experience
• 1 year scheduling experience
• 2 years receptionist duties experience
• 1 year HIPAA data handling experience

Responsibilities

• Greet all arriving visitors, vendors, and staff with a professional demeanor and assist as needed.
• Manage visitor check-in process ensuring security and SOPs are followed.
• Answer and direct multi-line phone calls and provide general information about products and services.
• Coordinate enrollment and scheduling for weekly CPAP setup and maintenance classes.
• Coordinate with clinical team to ensure classroom availability and instructor assignments.
• Send appointment reminders and follow-up materials to patients via email or phone.
• Input patient information and attendance records into internal database accurately.
• Maintain logs of site visitors for regulatory compliance.
• Assist with scanning, filing, and basic inventory tracking of office supplies.

Skills

Scheduling

Calendar management

Attention to detail

HIPAA compliance

Verbal communication

Written communication

Education

High School

Job description

Randstad is seeking a professional, organized, and welcoming Receptionist to join our client's healthcare manufacturing team. This role is the "face" of our facility, serving as the first point of contact for global vendors, healthcare partners, and patients.

Beyond standard front‑desk duties, you will play a critical role in our patient education program by managing the scheduling for our compliance classes.

MUST HAVES

• Proficiency with scheduling/calendar management


• Attention to detail


• Understanding of HIPAA regulations for data handling


• Professional verbal and written skills

salary: $17 - $18 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

Patient & Visitor Relations

• Greet all arriving visitors, vendors, and staff with a professional and helpful demeanor.


• Manage the visitor check-in process, ensuring all security and safety protocols (SOPs) are followed.


• Answer and direct multi-line phone calls, providing general information about our products and services.

2. CPAP Class Coordination

• Manage the enrollment and scheduling for weekly CPAP set-up and maintenance classes.


• Coordinate with the clinical team to ensure classroom availability and instructor assignments.


• Send appointment reminders and follow-up materials to patients via email or phone.

3. Data Entry & Administration

• Accurately input patient information and attendance records into our internal database.


• Maintain updated logs of manufacturing site visitors for regulatory compliance.


• Assist the administrative team with scanning, filing, and basic inventory tracking of office supplies.

Skills

• Administrative Duties (2 years of experience is preferred)


• Calendar Management (1 year of experience is required)


• Scheduling (1 year of experience is required)


• Receptionist Duties (2 years of experience is required)


• Understanding HIPAA regulation (1 year of experience is required)

Qualifications

• Years of experience: 2 years


• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• medical


• prescription


• dental


• vision


• AD&D


• life insurance


• short-term disability


• 401K plan

This posting is open for thirty (30) days.

Experience

• Experienced


• 2 years

Education

• High School (required)