Medical Receptionist

Complete Staffing Solutions; Naples (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The European Wellness Institute, a luxury concierge medical institute in Naples, FL, seeks a warm, detail-oriented Medical Receptionist to join our client experience team. You will support front-of-house operations under the Administrator and Medical Director, handling phone inquiries and patient scheduling with a focus on exceptional service.

You will create patient accounts in our CRM, schedule visits, coordinate calendars, process payments, and respond to emails, all while fostering a

Qualifikationen

• High School diploma required; college preferred.
• Experience in a medical receptionist role is preferred.
• Experience with scheduling software platforms.
• Excellent written communication and phone skills.
• Exceptional attention to detail.

Aufgaben

• Answer phone calls in a pleasant, professional manner.
• Create patient accounts within the institute's online CRM platform.
• Schedule patient appointments within the institute's online scheduling platform.
• Coordinate the patient schedule and take ownership of same.
• Schedule private tours of the institute for prospective patients.
• Process payments, including bank transfers and credit card payments.
• Reply to enquiry emails professionally.
• Collaborate with colleagues to form a highly effective team.
• Create a warm and welcoming environment for patients and guests.
• Embrace a wide range of responsibilities and learning opportunities within the organization.

Kenntnisse

Phone etiquette

Attention to detail

Customer service

Ausbildung

High School diploma

College preferred

Tools

CRM platform

Scheduling software

Jobbeschreibung

A luxury concierge medical institute located in Naples, Florida is seeking a warm, detail oriented,

and service-focused Medical Receptionist.

The Medical Receptionist is an integral

member of our client experience team, delivering exceptional service within a luxury concierge

wellness environment. Working under the direction of the institute’s Administrator and Medical

Director, the Medical Receptionist oversees front of house operations, including answering

phone calls and scheduling appointments.

Key Responsibilities

• Expertly answer the phone in a pleasant and professional manner.


• Create patient accounts within the institute’s online CRM platform.


• Schedule patient appointments within the institute’s online scheduling platform.


• Coordinate the patient schedule and take ownership of same.


• Schedule private tours of the institute for prospective patients.


• Process payments, including bank transfers and credit card payments.


• Reply to enquiry emails in a professional manner.


• Work closely with colleagues to form a highly effective team.


• Create a warm and welcome environment for institute patients and guests.


• Embrace a wide range of responsibilities and opportunities for learning and growth within the


• organization.

Qualifications

• High School diploma. College preferred.


• Experience in a medical receptionist role is preferred.


• Experience with scheduling software platforms.


• Excellent written communication and phone skills.


• Exceptional attention to detail.

The European Wellness Institute provides a dynamic, caring environment, where our team

members are supported in their personal growth and career aspirations.