Certified Medical Assistant

Public Health Management Corporation; Philadelphia (Philadelphia County); On-site; USD 32,000 - 48,000; Full time

Job summary

Public Health Management Corporation in Philadelphia, PA seeks a Medical Assistant to support clinical staff and patient services in a primary care setting. The MA triages patients, assists with injections and venipuncture, collects samples, and performs front-desk duties to ensure smooth patient flow.

Knowledge of HIPAA, ICD codes, and managed care processes is essential. A team-oriented, flexible professional is preferred.

Qualifications

• Phlebotomy and lab skills with billing and insurance verification knowledge.
• Data entry and strong organizational abilities.
• Familiar with managed care plans and referral processes.
• Knowledge of ICD-9/ICD-10 coding systems.
• Extensive medical terminology experience.
• Excellent organizational skills with a pleasant demeanor.
• Ability to assist clinical staff and manage workload; flexible.
• Must be able to adapt to varying tasks and priorities.

Responsibilities

• Triage patients with vital signs (BP, weight, height, pulse, temp).
• Administer injections, immunizations, and venipuncture per orders.
• Collect lab specimens and perform ECG when needed.
• Handle front desk duties and schedule appointments.
• Verify insurance and batch encounter forms daily.
• Review charts for completeness and scan reports to EHR.
• Ensure daily retrieval of prescription refills and voicemails.
• Assist providers and clinical staff as needed.

Skills

Phlebotomy

Data Entry

Managed Care

ICD 9/10 Codes

Medical Terminology

Organization

Pleasant Manner

Clinical Support

Flexibility

Education

High School Diploma or GED

Medical Assistant Diploma

Medical Assistant Certification

CPR Certification

Tools

Microsoft Office Suite

Job description

PHMC Health Center at Cedar
Philadelphia, PA 19143, USA

Description

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Mission Statement:

Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.

Summary Job Description:

The Medical Assistant performs a wide variety of duties and responsibilities in a manner that emphasizes quality of care and customer service. The MA works collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates to the Lead MA immediate concerns regarding patient interaction. The MA reports to the Health Center Administrator.

Age/Patient Populations Served

Pediatric (0 - 19 yrs.)

Adult (19 – 64 yrs.)

Geriatric (65 yrs. & older)

Nonage Specific Task (N/A)

Population:
Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities

Patient with exceptional communication needs

Patient with developmental delays

Patient at the end of life

Patient under isolation precautions

All Populations

Essential Duties and Responsibilities:

Specific tasks include:

• Triage patients, including Blood Pressure, Weight, Height, Pulse, and Temperature
• Administer Injections, Immunizations, and Venipuncture according to orders in the EHR for adults and children
• Collection of Lab Specimens
• EKG if needed
• Responsible for reporting to other sites as needed
• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Verify insurance
• Daily Batching of encounter forms
• Follow up for reports from specialists
• Assist Providers and Clinical staff as needed
• Assist patients as needed
• Review patients' charts and encounter forms for completion
• Scan Reports to the EHR and distribute
• Ensure that prescription refills and voicemails are retrieved daily
• Extensive medical terminology
• Report Incidents as they occur.
• Complete assigned training as required
• Other duties as assigned

PHMC Compliance Responsibilities:

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
• Adhere to all PHMC Policies and Procedures.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.
• Maintain MDS sheets according to federal and state regulatory agencies
• Keeps all required Certifications current
• Completes all Continuing Education requirements according to PHMC University

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

• Phlebotomy and Lab Skills, Knowledge of billing procedures, and Insurance verification
• Data Entry
• Familiar with Managed Care Plans and Referral Process
• Knowledge of ICD 9/10 Codes
• Extensive Medical Terminology
• Extensive Organization Skills
• Must have a pleasant manner
• Ability to assist Clinical Staff when required
• Ability to manage and complete work assigned
• Must be flexible

EXPERIENCE:

One to two years of experience in a clinical laboratory/medical office environment.

EDUCATION:

• High School Diploma or GED equivalent
• Diploma from an accredited Medical Assistant School
• Medical Assistant Certification
• CPR Certification

PHYSICAL DEMANDS:

Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands and/or fingers to handle or feel 2/3 of the time, ability to reach with hands and arms, under and/or over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. Position requires lifting to 10 lbs. up to 1/3 of the time.

WORK ENVIRONMENT:

Moderate noise (examples: business office with computers and printers, light traffic) and exposure to blood-borne pathogens that will require the use of personal protective equipment.

PHMC is an Equal Opportunity and E-Verify Employer.

Qualifications

Skills

Required

Organized

Expert

Preferred

Microsoft Office Suite

Novice

Effective Communication

Advanced

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Education

Required

High School or better.

Experience

Required

Medical Assistant Diploma

2 years:

One to two years of experience in a medical office environment

Preferred

Extensive Medical Terminology

Knowledge of ICD 10 Codes

Familiar with Managed Care Plans and Referral Process

Knowledge of billing procedures and Insurance verification

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.