MEDICAL RECEPTIONIST

Apex Skin; Mentor (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Apex Skin, a rapidly growing skincare facility, is seeking a part-time Medical Receptionist. The role involves administrative tasks, maintaining patient records, and providing excellent customer service. Ideal candidates are organized, detail-oriented, and possess strong communication skills. Join a team dedicated to exceptional patient experiences.

Qualifications

• Strong communication and customer service skills required.
• Experience with EMR systems and medical terminology preferred.

Responsibilities

• Maintain patient records and perform front-desk tasks.
• Schedule appointments and manage patient accounts.
• Provide excellent customer service and support patients.

Skills

Communication

Team-building

Multitasking

Flexibility

Customer Service

Time Management

Organization

Attention to Detail

Education

Bachelor's degree in a relevant field

Tools

Word

Excel

EMR systems

Job description

Join to apply for the MEDICAL RECEPTIONIST role at Apex Skin.

This range is provided by Apex Skin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.00/hr

Position Overview

Apex Skin is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for talented candidates for the role of Medical Receptionist. The Medical Receptionist is responsible for administrative tasks, such as maintaining patient records, and performing front-desk tasks. Ideal candidates have good problem-solving and analytical skills, the ability to work as a team member, and are well-organized with strong attention to detail.

This is a part-time hourly position, 24 hours per week. Legal authorization to work in the US is required.

Essential Functions

• Answer phones politely, maintaining proper telephone etiquette.
• Experience with copiers, fax machines, scanners.
• Knowledge of insurance and related terminology.
• Provide excellent customer service, maintaining a friendly and professional demeanor.
• Assist Medical Assistants with patient calls.
• Schedule appointments via in-person, email, or phone to optimize patient satisfaction and provider time.
• Maintain patient accounts by updating personal and financial information.
• Record and collect patient charges, control credit, and manage third-party claims to obtain revenue.
• Maintain confidentiality of personal and financial information to protect patients' rights.
• Follow policies and procedures, reporting needed changes.
• Support patients by addressing their questions and maintaining the reception area.
• Contribute to team efforts and accomplish related tasks as needed.
• Manage medical office supplies, monitor inventory, and keep the reception area organized and clean.
• Maintain an efficient schedule, including managing waitlists and follow-up lists.
• Enter insurance information accurately and verify coverage.
• Follow up on no-shows and cancellations, documenting actions taken.
• Balance daily collected funds and perform end-of-day procedures.
• Experience with EMR systems, ECW, scanning, Word, Excel, and tracking logs.

Requirements

Strong communication, team-building, multitasking, flexibility, telephone, customer service, time management, organization, scheduling, proficiency in Word and Excel, professionalism, attention to detail, and knowledge of medical terminology.

Preferred

Bachelor's degree in a relevant field, 2 years of medical receptionist experience, 1 year in dermatology, and current certification or working towards certification as a Medical Receptionist.