Medical Receptionist

El Proyecto Del Barrio; Los Angeles (CA); On-site; USD 31,000 - 38,000; Full time

Job summary

El Proyecto Del Barrio is seeking a friendly front desk assistant for Arleta Family Health Care Clinic in Arleta, CA. You will greet patients, collect information, check them in, answer calls, and schedule appointments while coordinating with clinic staff.

A high school diploma or equivalent is required; 0–1 year of related experience preferred. Proficiency with Microsoft Office and clinic software (eCW) is desired. Bilingual English/Spanish is a plus; mileage reimbursement may apply.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 0 to 1 year of related experience.
• Vaccination proof may be required.
• Bilingual English/Spanish preferred.
• BLS/CPR certification preferred.
• Must have valid driving license and auto liability if driving for work.

Responsibilities

• Greet clinic patients upon arrival and check them in.
• Receive and screen phone calls, direct as needed.
• Schedule and coordinate appointments and cancellations.
• Verify patient insurance information.
• Conduct appointment reminder calls.
• Perform front desk administrative tasks and file records.
• Order and maintain front desk supplies.
• Ensure records are retained according to policy.
• Perform other duties as assigned.

Skills

Administrative processes

Medical terminology

Professionalism

Microsoft Office

eCW familiarity

Education

High school diploma or equivalent

Associate’s degree or equivalent (preferred)

Tools

Microsoft Office

eClinicWorks (eCW)

Job description

Job Details

Job Location: Arleta Family Health Care Clinic - Arleta, CA, Position Type: Full Time, Salary Range: $22.71 - $27.26Hourly, JOB SUMMARY

ESSENTIAL RESPONSIBILITIES

• Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
• Receive phone calls and screen and direct calls.
• Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
• Verify patient insurance information.
• Make appointment reminder phone calls.
• Complete medical clinic front office administrative tasks.
• Order and maintain front desk supplies.
• File documents and follow record retention policies.
• Perform other duties as assigned.

Qualifications: KNOWLEDGE / SKILLS / ABILITIES

• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
• Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
• Ability to type accurately and efficiently.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to pleasantly and effectively represent the organization.

EDUCATION / EXPERIENCE

• High school diploma or equivalent OR a combination of education and related work experience. Associate’s degree or equivalent OR a combination of education and related work experience preferred.
• 0 to 1 year of related experience.

CERTIFICATIONS / LICENSURE / LANGUAGE

• Must provide proof of required vaccinations by federal, state, and local funding sources.
• Bilingual (English/Spanish) preferred.
• BLS/CPR certification preferred.
• Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
• El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service.
• To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.

PHYSICAL REQUIREMENTS

• Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.

- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -