Medical Receptionist

Allergy & ENT Associates; Katy (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dynamic and compassionate team dedicated to enhancing the well-being of patients with allergy and sinus conditions. As a Front Office Specialist, you'll play a crucial role in delivering high-quality patient care, ensuring a welcoming environment, and supporting the operational goals of a multi-state healthcare practice. This position offers a unique opportunity to work in a fast-paced setting where your skills in communication, organization, and patient interaction will shine. With a focus on teamwork and patient satisfaction, you'll contribute to a mission that empowers individuals to embrace life fully. If you're ready to make a difference in healthcare, this role is perfect for you.

Benefits

Health Insurance

401K

Life Insurance

Paid Time Off

Short-Term Disability

Long-Term Disability

Qualifications

• 3+ years of office experience preferred, including medical office.
• Knowledge of CPT & ICD-10 coding and medical terminology.

Responsibilities

• Provide high-quality patient care services with courtesy and respect.
• Communicate effectively with staff and patients and maintain organization.

Skills

Patient Care

Communication Skills

Attention to Detail

Medical Terminology Knowledge

Time Management

Education

High School Diploma

Tools

Microsoft Office

Outlook

Electronic Medical Records (EMR)

Job description

Allergy & ENT Associates is a growing practice with locations across the US!

We are currently looking for a Front Office Specialist in the Katy area!

What are we about?

As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.

Address: 23543 Kingsland Blvd, Ste 100
Katy, Texas 77494

Hours:

• Monday 9:00am - 6:00pm
• Tuesday 8:30am - 5:00pm
• Wednesday 8:30am - 5:00pm
• Thursday 9:30am - 6:30pm
• Friday 7:30am - 3:00pm
• Saturday Closed

Benefits include: Health Insurance, 401K, Life insurance, PTO & Holidays, Short- & Long-Term Disability.

Position Summary

To provide high-quality patient care services, treating all patients and guests with courtesy, fairness, and respect. Collaborate with management and staff in a spirit of cooperation and teamwork. Support the goals and objectives of Allergy & ENT Associates.

• Follow office policies, procedures, and protocols.
• Communicate effectively with staff and patients.
• Greet visitors politely, provide instructions, and inform relevant departments of patient arrivals.
• Complete paperwork, update patient information, collect co-pays, and obtain signatures as necessary.
• Maintain a clean, organized waiting and work area.
• Answer phones promptly and assist with appointment scheduling and message taking.
• Update electronic patient charts according to policy.

Qualifications

Education and Experience

• High school diploma or equivalent.
• At least 3 years of office experience preferred, including medical office experience.
• Knowledge of medical terminology, insurance industry, and clerical procedures.
• Familiarity with CPT & ICD-10 coding.
• Ability to operate a multi-line phone system.
• Self-directed and able to work independently.
• Attention to detail, professional demeanor, and excellent communication skills.

Computer Skills

• Proficiency in Microsoft Office and Outlook; EMR knowledge preferred.

Knowledge, Skills, Abilities

• Adherence to OSHA, HIPAA, and safety regulations.
• Efficient organization and time management.
• Professional maturity and emotional intelligence.
• Active listening and effective interpersonal communication.

Physical Demands

Fast-paced environment requiring good eyesight, hearing, manual dexterity, and ability to stand or sit for extended periods. Occasional lifting and exposure to communicable diseases may occur. Typical schedule Monday through Friday, with possible overtime, weekends, and travel to other locations.