Medical Receptionist - Pearland

Aspire HFI Pearland; Pearland (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Pearland is looking for an experienced Medical Receptionist to support women's health services. The role involves greeting patients, managing communications, and ensuring high-quality patient care. Ideal candidates will have a high school diploma and experience in medical administration, with a preference for bilingual applicants. Join a dedicated team focused on providing excellent service in a supportive environment.

Qualifications

• Minimum two years of experience in Medical Administration or Call Center roles.

Responsibilities

• Greet patients and assist with service requests.
• Schedule and confirm appointments and follow-ups.
• Maintain and update medical records accurately.

Skills

Bilingual

Education

High School Diploma

Tools

EMR

Job description

Job Title: Medical Receptionist - Women's Health

We are seeking an experienced Medical Receptionist with a passion for women's health to join our team. In this role, you will warmly greet patients, assist with service requests and inquiries, and operate front office equipment to ensure excellent patient relations.

Hours

7:45am – 5:00pm, Monday to Friday

Essential Responsibilities

1. Answer and direct incoming calls, assist patients, and maintain communication between lab, physicians, and staff, ensuring confidentiality and high-quality care.
2. Schedule and confirm appointments, follow-ups, and referrals.
3. Verify insurance benefits as needed.
4. Handle phone inquiries professionally and route calls appropriately.
5. Greet visitors, determine their purpose, and direct them accordingly.
6. Maintain and update medical records and correspondence accurately.
7. Conduct patient interviews to complete insurance and privacy documentation.
8. Perform additional duties or special projects as assigned.

Qualifications and Skills

• High School Diploma required.
• Minimum two years of experience in Medical Administration or Call Center roles.
• EMR experience preferred.
• Bilingual in Spanish is a plus.