Medical Receptionist

Priority Dispatch Corp.; Hillsboro (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical and dental plans

Vision benefit

401(k) retirement plan

Paid time off & sick leave

Six paid holidays

Flex spending accounts

$10,000 term life insurance

Job summary

Hillsboro Eye Clinic is seeking a motivated receptionist to join the team in Hillsboro. The role involves scheduling, answering calls, directing patients, and handling check-ins/outs with accurate insurance data and co-pays. The employee may travel between three Hillsboro locations to support scheduling and referrals.

The position emphasizes customer service, professionalism, and teamwork, with opportunities to train in eye anatomy and basic billing procedures. Competitive benefits are offered.

Qualifications

• Strong communication and interpersonal skills.
• Bilingual a plus; willing to train the right applicant.
• Customer-service oriented and professional demeanor.

Responsibilities

• Schedule appointments and answer incoming calls; direct patients to correct department.
• Check patients in/out; collect insurance information and co-pays; balance cash drawer.
• Travel to three Hillsboro locations; assist with referrals and insurance verification.
• Provide staff training on eye anatomy, clinical procedures, and general billing basics.
• Demonstrate professionalism, accountability, teamwork, and customer service.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Teamwork

Self-motivation

Bilingual

Tools

Lab blocker

Lab edger

Lens meter

Job description

Hillsboro Eye Clinic has been serving the Hillsboro community for over 50 years. Our mission is to provide high-quality health care in a professional manner, while maintaining a warm and caring atmosphere for our patients.We are seeking a motivated individual with strong customer service skills to join our Reception Team. Experience is a plus, but we are willing to train the right applicant.Job Summary:Performs a variety of administrative functions. Schedules appointments, answers incoming calls and directs patients to the correct department. Checks patients in and out by gathering proper insurance information, patient demographics and collects co-pays/amount due. Able to successfully and routinely balance cash drawer and batches. Able to travel to our three locations (all in Hillsboro), Triage scheduling, referrals, and insurance verification. Provides additional staff training to co-workers, knowledge of eye anatomy, clinical and surgical procedures, general billing knowledge, and is able to demonstrate consistent professionalism, accountability, teamwork (including low tardiness/absenteeism) and highest level of customer service.Required Skills and Abilities:Promote exceptional patient care experience by providing them with the highest quality of products and servicesStrong communication and interpersonal skills.Maintain a clean, safe, and unobstructed work area; adhere to proper workplace safety practices and utilize appropriate safety equipmentWell-organized with attention to detailAbility to train and provide guidance to team membersConflict Resolution and ability to de-escalate situationsPromote teamworkSelf-motivated and possess a positive attitudeBilingual a plusPhysical Demands of the Job:Requires prolonged standing, frequent sitting, bending, stooping and occasional lifting up to 20 pounds.Requires normal range of vision and hearing and manual dexterity sufficient to operate keyboard, telephone, lab blocker, lab edger, lens meter, fine motor function for mounting lenses into metal or plastic framesAbility to operate fax machine, photocopier, calculator and other office equipment, as needed.Extended amount of time with noise requires ability to work under stressful conditions; may require working irregular hours occasionally.Benefits & Compensation:Competitive Pay with Tier program based on experienceMedical and Dental plans.Vision benefit for employee and family.$10,000 term life insurance provided to employee at no cost.Competitive retirement plan with 401k, safe harbor contribution and profit sharing.Paid time off and sick leave, up to 248 hours depending on years of service.Six paid holidays per year.Flex spending accounts.Disability insurance available.Annual hardware benefit.Employee discounts