Medical Receptionist

Purposelink Recruitment; Groton (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Purposelink Recruitment seeks a Medical Receptionist – Front Desk Support (Contract) to join a busy clinical team in Jupiter Point, CT. You will be the friendly first point of contact, handling patient check-in/check-out, scheduling, and phone duties with a focus on accuracy and courtesy.

Requirements include a High School Diploma or GED, at least 2 years in customer service, and 1+ year with Epic systems (Epic/ASAP/HIM).

Qualifications

• High School Diploma or GED required.
• 2+ years of Customer Service experience.
• 1+ year in Epic (Epic ASAP/HIM/related).

Responsibilities

• Assist with front-desk responsibilities as needed.
• Manage patient check-in and check-out processes.
• Schedule patient appointments.
• Answer phone calls professionally and courteously.
• Verify patient insurance information.
• Collaborate with clinical staff to support daily operations.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Tools

Epic

Epic ASAP

Epic HIM

Job description

Medical Receptionist – Front Desk Support (Contract)

Location: Jupiter Point, CTSchedule: 37 hours per week

Overview

This role offers an opportunity to work as a reliable and flexible team member supporting front‑desk operations in a busy clinical environment. The position requires strong communication and customer service skills, with a focus on assisting patients and clinical staff efficiently throughout the day.

Required Qualifications

• High School Diploma or GED
• 2+ years of Customer Service (CS) experience
• 1+ years of experience in ANY of the following:
  • Epic
  • Epic ASAP
  • Epic HIM

Key Responsibilities

• Assist with various front‑desk responsibilities as needed
• Manage patient check‑in and check‑out processes
• Schedule patient appointments
• Answer phone calls professionally and courteously
• Verify patient insurance information
• Collaborate closely with clinical staff to support daily operations

Schedule & Shift Details

• Monday–Thursday: 9:30 AM – 5:00 PM
• Friday: 8:30 AM – 5:00 PM