Medical Receptionist

Usphysicaltherapy2; Grosse Pointe Woods (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Professional development opportunities

Employee discounts

Family-friendly work environment

Company investment in your success

Job summary

Usphysicaltherapy2 is seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. You will greet patients, schedule appointments, answer calls, and manage front desk tasks to ensure a positive patient experience.

The role requires data entry, EHR usage, verification of patient information, and handling payments while maintaining HIPAA compliance. This on-site position supports collaboration with medical staff and a smooth daily workflow.

Qualifications

• 1+ year experience in a medical front office setting.
• Excellent verbal and written communication skills.
• Strong customer service orientation and professional appearance.

Responsibilities

• Greet patients warmly and provide outstanding customer service.
• Manage patient scheduling and coordinate care from initial evaluation to discharge.
• Answer phone calls promptly and professionally.
• Perform data entry and maintain accurate electronic medical records.
• Verify and update patients' personal and financial information.
• Collect, post, and deposit patient payments.
• Manage incoming and outgoing correspondence, including faxes and emails.
• Maintain a clean and organized reception area.
• Assist with various administrative tasks as needed.
• Collaborate with medical staff to ensure smooth daily operations.
• Uphold patient confidentiality and adhere to HIPAA regulations.

Skills

Customer service

Verbal and written communication

Organizational skills

Multitasking

HIPAA knowledge

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic Health Records (EHR) systems

Medical software

Job description

We are seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.

• Greet patients warmly and provide outstanding customer service
• Manage patient scheduling and coordinate care from initial evaluation to discharge
• Answer phone calls promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patients' personal and financial information
• Collect, post, and deposit patient payments
• Manage incoming and outgoing correspondence, including faxes and emails
• Maintain a clean and organized reception area
• Assist with various administrative tasks as needed
• Collaborate with medical staff to ensure smooth daily operations
• Uphold patient confidentiality and adhere to HIPAA regulations

• High school diploma or equivalent
• Minimum of 1 year experience in a medical front office setting
• Excellent verbal and written communication skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Experience with medical software and electronic health records systems (preferred)
• Knowledge of medical terminology and HIPAA regulations
• Exceptional organizational and time management skills
• Ability to multitask effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in work
• Flexible availability to accommodate various shift schedules
• Team player with a positive attitude
• Professional appearance and demeanor

Company Perks:

• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive