Front Desk Receptionist - Contingent/Part-Time

Michigan Orthopaedic Surgeons Pllc; Royal Oak (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Outstanding benefits

Resumo da oferta

Michigan Orthopaedic Surgeons Pllc in Royal Oak, MI is seeking a friendly, detail-oriented front desk associate to support patient check-ins, scheduling, and billing processes. The role emphasizes HIPAA compliance, accurate data collection, and courteous communication with patients and staff.

The ideal candidate will have a high school diploma or GED, at least two years of customer service experience, and preferably one year of experience in a medical environment. E-Verify participation is noted.

Qualificações

• 2 years of customer service experience required.
• 1 year experience in a medical setting preferred.
• HIPAA compliance understanding is beneficial.

Responsabilidades

• Maintains high level of customer service during patient check-ins and communications.
• Interviews patients or representatives to collect and verify demographic and payment information.
• Verifies, updates, and scans patient information in the EMR system.

Conhecimentos

Customer service

HIPAA knowledge

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Royal Oak, MI, US

2 days ago Requisition ID: 1613

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.

Why Join Us?

Interested in orthopaedics? Discover why it’s worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan’s largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.

Duties and Responsibilities

• Maintains the highest level possible of customer service standard while performing patient check-ins, status updates, answering phones, etc.
• Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Verifies, updates, and scans new and returning patient information.
• Oversees tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.
• Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.
• Enters patient admitting information into computer. Collects copays and/or payments on account.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Stays abreast of and complies with all state and federal laws including HIPAA, OSHA, and FLSA.
• Maintains strictest of confidentiality.
• Other duties may be assigned.

Education, Experience, Licenses, and Certifications

• High school diploma or general education degree (GED).
• 2 years of customer service experience required.
• 1 year experience in a medical setting preferred.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.