Medical Receptionist

Ausdocs Holdings Group; Gladstone (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Ausdocs Holdings Group is seeking a professional Medical Receptionist for our busy medical practice in Missouri. You will greet patients, manage scheduling, and handle billing with care and discretion.

Role requires excellent communication, calm under pressure, and the ability to multitask in a fast-paced healthcare environment while upholding confidentiality and patient-centered service.

Qualifications

• Excellent communication and customer service skills are essential.
• Calm, professional, and confident when handling challenging situations.
• Ability to multitask in a fast-paced medical environment.
• Strong attention to detail and understanding of confidentiality.
• Familiarity with Medicare, medical billing, and health insurance processes.
• Ability to work independently and as part of a collaborative team.
• Takes initiative and supports smooth practice operations.
• Current CPR certificate.

Responsibilities

• Serve as the first point of contact for patients to ensure a welcoming, organized experience.
• Provide accurate information and assist with scheduling, billing, and medical records.
• Maintain confidentiality and comply with healthcare regulations and privacy standards.
• Support medical staff and team to keep the practice running smoothly on busy days.

Skills

Excellent communication

Customer service

Calm under pressure

Multitasking

Attention to detail

Confidentiality

Medicare knowledge

Medical billing knowledge

Health insurance processes

Independent worker

Team collaboration

Initiative

CPR certificate

Job description

We’re looking for a highly professional and personable Medical Receptionist to join our large, busy medical practice.

As the first point of contact for our patients, you’ll play an important role in creating a welcoming, organised and professional experience from the moment patients walk through our doors.

We’re Seeking Someone Who

• Has excellent communication and customer service skills


• Is calm, professional and confident when dealing with challenging situations


• Can multitask and work effectively in a fast-paced medical environment


• Has strong attention to detail and understands the importance of confidentiality


• Is familiar with Medicare, medical billing and health insurance processes


• Works well independently and as part of a collaborative team


• Takes initiative and is willing to assist wherever needed to keep the practice running smoothly


• Holds a current CPR certificate

Previous medical reception experience is highly regarded.

This is a role for someone who takes pride in their work, understands the importance of patient care, and can consistently maintain a high standard of professionalism—even on the busiest days.

If you are organised, reliable, compassionate and confident working in a demanding healthcare environment, we would love to hear from you.