Medical Receptionist

Trinity Health PACE; Feasterville-Trevose (Bucks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

403B plan

Educational assistance

Daily pay access

Referral incentives

Job summary

Trinity Health PACE – LIFE at St Mary in Feasterville, PA, is seeking a Medical Receptionist to handle front desk duties and administrative tasks in a full-time role.

The position focuses on greeting visitors, managing calls, data entry, and supporting operations with accurate records. Strong communication and organizational skills are essential for daily coordination with participants and staff.

Qualifications

• High School Diploma or equivalent required.
• One year of customer service experience preferred.
• Medical office experience preferred.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational, data management and problem solving abilities.

Responsibilities

• Greet visitors and serve as the first point of contact via phone, email, and in person.
• Prepare routine and special reports by gathering and formatting data from multiple sources.
• Provide accurate information regarding services to participants, families, and partners.
• Maintain participant records, attendance, and related documentation.
• Provide administrative support and cover for the Administrative Assistant as needed.
• Deliver exceptional customer service and assist directing visitors.
• Follow safety, infection control, and hazardous materials policies.
• Maintain a safe environment and comply with safety standards.

Skills

Customer service

Communication

Interpersonal skills

Microsoft Office

Data entry

Attention to detail

Multitasking

Independent work

Education

High School Diploma

Tools

Microsoft Office

Job description

Medical Receptionist

Employment Type

Full time

Shift

Description:

Medical Receptionist

Location: Trinity Health PACE – LIFE at St Mary, Feasterville, PA

Status: Full time

Shift: Monday - Friday, 8:00 AM - 4:30 PM

Position Purpose

Provides administrative and office support for the PACE organization, including greeting visitors, managing phone communications, maintaining records and reports, performing data entry and document preparation, and supporting organizational operations through accurate recordkeeping and information management.

What You Will Do

• Act as front desk receptionist and first point of contact via incoming calls to the center
• Prepare routine and special reports by gathering, compiling, and formatting data from multiple sources.
• Provide accurate information regarding agency services to participants, families, community partners, and the public.
• Maintain participant identification records, attendance tracking, and related documentation.
• Provide administrative support and serve as backup to the Administrative Assistant during planned and unplanned absences.
• Deliver exceptional customer service by professionally greeting, assisting, and directing visitors.
• Adhere to all safety, security, infection control, and hazardous materials policies and procedures.
• Maintain a safe environment for participants, staff, visitors, and facility property through compliance with established safety standards.

Minimum Qualifications

• High School Diploma or equivalent required.
• One (1) year of customer service experience serving as the first point of contact via email/phone/in person strongly preferred.
• Medical office experience strongly preferred
• Action-oriented professional with strong business acumen, sound judgment, and a customer-focused approach.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with diverse audiences.
• Advanced Microsoft Office proficiency and strong computer, scheduling, and data management skills.
• Self-motivated and accountable, with the ability to work independently and make informed decisions.
• Highly organized and adaptable, able to manage multiple priorities in a fast-paced environment.
• Strong critical thinking, analytical, problem-solving, and conflict-resolution skills.
• Ability to research, evaluate, and synthesize information from multiple sources while maintaining accuracy and attention to detail.

Position Highlights And Benefits

• Comprehensive benefit including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.

Ministry/Facility Information

LIFE at St Mary is a part of Trinity Health PACE, which provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.

We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.