Medical Receptionist

American Family Care, Inc.; Farragut (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Une clinique d'urgence bien établie recherche un réceptionniste médical. Le candidat sera responsable de la gestion des dossiers patients et de l'accueil. Ce poste exige une attention aux détails, de bonnes compétences en service client et une expérience préalable en milieu médical est préférée.

Benefits

Environnement de travail agréable

Horaires flexibles

Congés payés

Assurance santé

Assurance dentaire

Avantages de retraite

Qualifications

• Expérience en milieu médical souhaitable.
• Connaissances de base en informatique, par exemple, Microsoft Office.
• Compétences en communication téléphonique claire.

Responsibilities

• Préparer la clinique pour l'ouverture et passer en revue les documents nécessaires.
• Accueillir les patients et vérifier leurs assurances.
• Gérer les paiements des patients et traiter les problèmes de facturation.

Skills

Service client

Précision

Compétences informatiques

Education

Diplôme de lycée ou équivalent

Job description

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.