Enable job alerts via email!

Medical Receptionist

ChenMed

Philadelphia (Philadelphia County)

On-site

USD 10,000 - 60,000

Full time

9 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

ChenMed is looking for a passionate Medical Receptionist to join their team in Philadelphia. This role is essential for providing exceptional customer service as the first point of contact for patients. The ideal candidate should be bilingual, detail-oriented, and eager to support patient care initiatives. Join a family-owned company transforming healthcare for seniors with great work-life balance and career growth opportunities.

Qualifications

  • Minimum 1 year of work experience in a medical clinic or similar environment required.
  • Must be bilingual in English and Spanish.
  • Experience with patient interactions and administrative support in healthcare.

Responsibilities

  • Check patients in and out of the medical clinic.
  • Schedule appointments and manage patient information.
  • Verify insurance and collect copays.

Skills

Customer service
Bilingual (English/Spanish)
Detail-oriented
Communication skills

Education

High school diploma or equivalent
Graduation from a nationally accredited Medical Assistant program
BLS for Healthcare Providers

Tools

Microsoft Office Suite

Job description

Join to apply for the Medical Receptionist role at ChenMed

1 day ago Be among the first 25 applicants

Join to apply for the Medical Receptionist role at ChenMed

Get AI-powered advice on this job and more exclusive features.

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

  • This position requires candidates who are bilingual (English/Spanish).

The Medical Receptionist at our Mayfair location is one of a patient’s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. He/she reports up to an Assistant Center Manager or Center Manager, but could receive occasional instruction/supervision from a designated Lead in the clinic. A successful Front Desk Team Member possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.

Essential Job Duties/Responsibilities

  • Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
  • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
  • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
  • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
  • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
  • Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
  • Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
  • Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
  • Participates in daily and weekly huddles to provide details on patients.

Other Responsibilities May Include

  • Maintains the confidentiality of patients’ personal information and medical records.
  • Reviews patients’ personal and appointment information for completeness and accuracy.
  • Transmits correspondence by mail, email or fax.
  • Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills And Abilities

  • Exceptional customer service skills and passion for serving others.
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.
  • Skilled in operating phones, personal computers, software and other basic IT systems.
  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
  • Detail-oriented to ensure accuracy of reports and data.
  • Outstanding verbal and written communication skills.
  • Demonstrated strong listening skills.
  • Positive and professional attitude.
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.
  • Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
  • Ability and willingness to travel locally, regionally and nationwide up to 5% of the time,
  • Spoken and written fluency in English and Spanish

Education And Experience Criteria

  • High school diploma or equivalent education required
  • Graduation from a nationally accredited Medical Assistant program preferred
  • A minimum of 1 year of work experience in a medical clinic or similar environment required
  • BLS for Healthcare Providers preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    General Business and Management
  • Industries
    Medical Practices

Referrals increase your chances of interviewing at ChenMed by 2x

Get notified about new Medical Receptionist jobs in Philadelphia, PA.

Medical Support Assistant (Medical Receptionist)

Philadelphia, PA $15.00-$17.00 2 weeks ago

Philadelphia, PA $15.00-$17.00 2 weeks ago

Medical Office Specialist - Subject Matter Ex
Center City Part-time Medical Receptionist
Front Desk Receptionist - Physical Therapy
Certified Medical Assistant - Rowan-Virtua Family Medicine (Various Locations)
Pediatric Medical Assistant - Primary Care- Paley
MEDICAL ASSISTANT (FT; 40hrs/wk) - Temple Health, Chestnut Hill Hospital

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 6/26/25

Carenet Health

Remote

USD 10,000 - 60,000

2 days ago
Be an early applicant

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions, LLC

Remote

USD 10,000 - 60,000

15 days ago

Medical Receptionist

Center for Advanced Eye Care

Langhorne

On-site

USD 30,000 - 40,000

Yesterday
Be an early applicant

Medical Receptionist

Davita Inc.

Freehold Township

On-site

USD 10,000 - 60,000

Yesterday
Be an early applicant

Customer Manager

Acosta Group

Coatesville

Remote

USD 55,000 - 70,000

12 days ago

Bilingual Front Desk Medical Receptionist (Centrum Health) New Arlington, Texas, United States

NeueHealth, Inc.

Mississippi

On-site

USD 30,000 - 40,000

Yesterday
Be an early applicant

Medical Receptionist - Brooklyn

Southeast Mississippi Rural Health Initiative, Inc. (SEMRHI)

Mississippi

On-site

USD 28,000 - 35,000

Yesterday
Be an early applicant

Bilingual Medical Receptionist

Family First Health

Pennsylvania

On-site

USD 35,000 - 45,000

Today
Be an early applicant

Medical Receptionist 1

Allied Digestive Health

Toms River

On-site

USD 10,000 - 60,000

10 days ago