Medical Receptionist

Fairfax Radiology Centers; Fairfax (VA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Differential pay

Profit Sharing eligibility

Free parking

Uniforms

Tuition Reimbursement

Job summary

A leading radiology practice in Fairfax, VA is seeking a Medical Receptionist to be the first impression for patients. This full-time position requires exceptional customer service skills and experience in a medical office is preferred. Responsibilities include registering patients, answering phone calls, and maintaining accurate accounts. The role offers great benefits including differential pay, profit sharing, and tuition reimbursement.

Qualifications

• 1+ years’ experience in customer service, preferably in medical office.
• Ability to greet and register patients accurately and efficiently.
• Experience in applying financial screening and managing patient accounts.

Responsibilities

• Greet patients and indicate their arrival.
• Register patients and maintain data integrity.
• Schedule and register patients for same-day procedures.
• Handle customer phone calls professionally.

Skills

Exceptional customer service skills

Strong organizational skills and attention to detail

Able to work independently and on a team

Professional written and verbal communication

Fast-paced environment adaptability

Exceptional computer aptitude

Job description

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This is a full-time, benefitted position. The hours are 6:00AM- 2:30PM (includes some weekends)

Who you are:
As a Medical Receptionist for Fairfax Radiology Centers (FRC), you embrace the fact that you are the first impression for our patients and family members as they arrive to our Imaging Center. You are empathetic and kind, thrive in a fast-paced environment, and understand the importance of a smile and kind word as you register our patients.

What you will do:

• Greet patients, obtain referral, and indicate their arrival
• Register patients accurately, efficiently, and professionally to ensure data integrity and facilitate timely claims processing, as well as, collecting patient liabilities at point of service.
• Create accurate and complete accounts in information system by obtaining and verifying all necessary information.
• Apply financial screening guidelines and payer requirements to secure financially collectible patient accounts.
• Schedule and register patients for any same day procedures utilizing the appropriate guidelines for the modality.
• Answer customer phone calls.

What you bring:

• 1+ years’ experience in customer service
  • Medical office or hospital patient access experience highly preferred
• Exceptional customer service skills
• Able to work independently and on a team
• Professional written and verbal communication
• Able to work efficiently in a fast-paced environment
• Strong organizational skills and attention to detail
• Exceptional computer aptitude and ability to use multiple systems and acquire proficiency in multiple electronic systems

Who we are:

Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC, metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides leading-edge medical imaging at 20 outpatient locations throughout Northern Virginia. FRC works with local hospitals and health care providers to deliver excellent patient experience and top quality, specialized care.
Great benefits await you, to include:

• Differential pay
• Profit Sharing eligibility
• Free parking
• Uniforms
• Tuition Reimbursement

FRC provides equal employment opportunities to all employees and applicants without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, or gender identity or expression, national origin, disability, military service, and genetic information (including family medical history), or any other factor protected by law (“Protected Characteristics”).

Seniority level

• Seniority level

  Entry level

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• Employment type

  Full-time

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  Sales, General Business, and Education

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  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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