Medical Receptionist

Total Rehab / Total Rehab Kids; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Job summary

Total Rehab / Total Rehab Kids is seeking a Medical Receptionist to manage scheduling for multiple departments, coordinate appointments, and direct patients within a fast-paced clinic.

The ideal candidate will have strong organizational and communication skills, experience with scheduling software, and be comfortable handling insurance verifications and telephone duties; bilingual applicants are preferred, and reliability is essential. Knowledge of EMR scheduling applications is a plus.

Qualifications

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Proven experience in scheduling or administrative role with strong organizational skills.
• Bilingual.

Responsibilities

• Manage and maintain scheduling for multiple departments, ensuring appointments and meetings are recorded.
• Communicate with team members and external partners to confirm availability and coordinate schedules.
• Utilize scheduling software to optimize appointment times and minimize conflicts, adjusting as priorities change.
• Monitor and evaluate scheduling processes, providing recommendations for improvements.
• Direct patients and visitors.
• Completing insurance verifications and/or authorizations.
• Telephone duties.

Skills

Organizational skills

Communication

Customer service

Multitasking

Attention to detail

Scheduling software

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

EMR scheduling software

Job description

About the Role

The Receptionist plays a crucial role in ensuring the efficient operation of our organization by managing and optimizing schedules for various departments. The ideal candidate will utilize scheduling software and tools to streamline processes and enhance communication across teams. By effectively managing time and resources, the Medical Receptionist will contribute to increased productivity and improved workflow. Ultimately, this role is vital in supporting the overall mission of the organization by facilitating seamless operations and collaboration. This is a full-time position (i.e., 40 hours per week).

Minimum Qualifications

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Proven experience in a scheduling or administrative role, demonstrating strong organizational skills.
• Bilingual

Preferred Qualifications

• Experience with EMR scheduling applications.
• Familiarity with basic insurance principles.

Responsibilities

• Manage and maintain the scheduling for multiple departments, ensuring all appointments and meetings are accurately recorded.
• Communicate with team members and external partners to confirm availability and coordinate schedules effectively.
• Utilize scheduling software to optimize appointment times and minimize conflicts, adjusting as necessary based on changing priorities.
• Monitor and evaluate scheduling processes, providing recommendations for improvements to enhance efficiency and effectiveness.
• Directing patients and visitors.
• Completing insurance verifications and/or authorizations
• Telephone duties

Skills

The required skills for this position include strong organizational abilities, which are essential for managing multiple schedules and prioritizing tasks effectively. Excellent communication and customer service skills, ability to multitask, and work in a fast-paced environment are necessary. Attention to detail is critical, as the Scheduling Coordinator must accurately record and adjust schedules to avoid conflicts. Proficiency in scheduling software will be utilized daily to streamline processes and enhance productivity.

Benefits

• 401(k)
• Medical, Dental & Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays