MD Receptionist

Helping Hand Psychiatry; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Helping Hand Psychiatry is seeking a friendly Medical Receptionist to serve as the first contact for visitors and patients at our clinic in New York. You will manage front desk operations, greet clients, answer calls, and support scheduling and records.

This role requires strong communication, basic administrative experience, and the ability to use scheduling software. A high school diploma or equivalent is required, and you will work closely with clinical staff to keep the office running

Qualifications

• Entry-level experience in administrative support
• High School Diploma or equivalent

Responsibilities

• Greet visitors and patients at the front desk
• Answer and route phone calls
• Schedule appointments using scheduling software
• Maintain accurate and organized records

Skills

Customer service

Communication skills

Appointment scheduling

Phone etiquette

Education

High School Diploma or equivalent

Job description

Job Description

The Medical Receptionist will serve as the first point of contact for visitors and patients at a medical facility, managing front desk operations and providing effective phone and in-person support. This role requires proficiency in appointment scheduling using proprietary software and maintaining accurate records to ensure smooth administrative flow.

Responsibilities

• Manage front desk operations, greeting visitors and patients professionally
• Handle incoming phone calls and direct them appropriately
• Schedule appointments using proprietary scheduling software
• Maintain accurate and organized records

Required Qualifications

• Entry-level experience in administrative support
• High School Diploma or equivalent

Preferred Qualifications

• Customer service skills
• Strong communication abilities
• Experience with appointment scheduling
• Phone etiquette proficiency