Medical Receptionist

American Family Care Doylestown; Doylestown (Bucks County); Vor Ort; USD 35.000 - 50.000; Vollzeit

Benefits dieser Stelle

401(k)

Health insurance

Paid time off

Flexible schedule

Training & development

Zusammenfassung

A healthcare provider in Doylestown is seeking a qualified individual to assist with patient check-in and check-out processes. Responsibilities include verifying insurance, collecting payments, and maintaining patient records. The ideal candidate should have experience in a medical clerical role, possess basic computer skills, and demonstrate strong customer service abilities. This position requires being detail-oriented and maintaining positive patient relations, contributing to an efficient clinic environment.

Qualifikationen

• Previous medical clerical experience preferred.
• Positive customer service skills.
• Well-groomed appearance.

Aufgaben

• Prepare the clinic for opening each day.
• Greet patients and obtain insurance copies.
• Register patients and update their records.
• Collect and process patient payments.
• Respond promptly to customer needs.

Kenntnisse

Customer service

Detail orientation

Basic computer knowledge

Communication skills

Ausbildung

High School graduate or equivalent

Tools

Microsoft Office

Jobbeschreibung

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reportsComplete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.