Medical Receptionist

American Family Care Warrington; Warrington Township (Bucks County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Flexible schedule

Paid time off

Company parties

Job summary

An urgent care provider in Bucks County is seeking a Patient Service Representative to manage patient check-ins and check-outs. Key responsibilities include verifying insurance, processing payments, and ensuring a positive patient experience. Candidates should have a high school diploma and preferably some medical clerical experience, along with good computer skills and attention to detail. This position offers the opportunity for growth within a supportive healthcare environment.

Qualifications

• High School graduate or equivalent required.
• Previous medical clerical experience preferred.
• Basic computer knowledge and attention to detail.

Responsibilities

• Prepare clinic for opening each day and manage patient flow.
• Greet patients and obtain necessary paperwork.
• Register patients and verify insurance.
• Process patient payments and handle billing issues.
• Provide excellent customer service and assistance.
• Complete daily closing procedures.

Skills

Customer service skills

Attention to detail

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reportsComplete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.