Medical Receptionist

OCLI Vision, Inc.; Delta Manor (PA); On-site; USD 25,000 - 28,000; Full time

Job summary

Spectrum Vision Partners is seeking a friendly Medical Receptionist to join our Bethlehem clinic. As the first point of contact, you will greet patients, manage check-in/out, schedule appointments, verify insurance, and support registration and daily front-office operations.

The role requires at least 1 year of customer service experience, familiarity with EMR systems such as NextGen, and strong Microsoft Outlook and Excel skills.

Qualifications

• Minimum 1 year of customer service experience.
• Experience with appointment scheduling and insurance verification.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel.

Responsibilities

• Welcome patients and manage check-in/check-out with excellent service.
• Schedule, cancel, and modify appointments while coordinating provider schedules.
• Verify insurance eligibility and obtain referrals via portals like Clearwave.
• Collect copays and explain financial responsibilities to patients.
• Maintain accurate patient records and communicate professionally.

Skills

Customer service

Scheduling

Communication

Multitasking

Problem solving

Tools

NextGen EMR

Clearwave

Microsoft Outlook

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full Time Clinic Bethlehem, PA, US

2 days ago Requisition ID: 2820

Salary Range: $18.00 To $20.00 Hourly

Medical Receptionist
Employment Type: Full Time
Schedule: Day Shift | Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!

As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, and daily administrative operations.

What You'll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify appointments while managing provider schedules and coordinating patient needs.
• Insurance & Referrals: Verify insurance eligibility and benefits, obtain referrals through insurance portals, and navigate verification platforms such as Clearwave.
• Patient Payments: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally discuss financial responsibilities and address basic billing questions.
• Office Coordination: Communicate with clinical teams and other office locations to support patient flow and continuity of care.
• Administrative Support: Maintain accurate patient records, utilize EMR systems, and communicate professionally through phone and email.

What We're Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.