Medical Receptionist

Ophthalmic Consultants of Long Island; Fairfield (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Spectrum Vision Partners is seeking a friendly Medical Receptionist to join our front desk team. You will welcome patients, schedule appointments, verify insurance, and handle daily administrative tasks to ensure a smooth patient experience at our Connecticut office.

The role requires attention to detail, strong communication, and the ability to work in a fast-paced medical environment. Experience with NextGen EMR and Clearwave is preferred.

Qualifications

• Minimum 1 year of customer service experience; medical reception experience preferred.
• Experience with appointment scheduling and insurance verification preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance portals like Clearwave.
• Proficient in Microsoft Outlook and Excel; strong communication skills.

Responsibilities

• Greet and welcome patients, check-in/check-out, answer calls, and provide excellent service.
• Schedule, cancel, and modify appointments while coordinating with providers.
• Verify insurance eligibility and benefits; obtain referrals through portals.
• Collect copays, deductibles, and other balances; explain financial responsibilities.
• Coordinate with clinical teams and other locations to support patient flow and care continuity.
• Maintain accurate patient records in EMR and communicate professionally via phone and email.

Skills

Customer service

Scheduling

Communication

Multitasking

Problem-solving

Tools

NextGen EMR

Clearwave

Microsoft Outlook

Microsoft Excel

Job description

Medical Receptionist
Employment Type: Full Time
Schedule: Day Shift | Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!

As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, and daily administrative operations.

What You'll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify appointments while managing provider schedules and coordinating patient needs.
• Insurance & Referrals: Verify insurance eligibility and benefits, obtain referrals through insurance portals, and navigate verification platforms such as Clearwave.
• Patient Payments: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally discuss financial responsibilities and address basic billing questions.
• Office Coordination: Communicate with clinical teams and other office locations to support patient flow and continuity of care.
• Administrative Support: Maintain accurate patient records, utilize EMR systems, and communicate professionally through phone and email.

What We're Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.