Medical Receptionist

TNT Physical Therapy; Charleston (SC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO

Paid holidays

Job summary

TNT Physical Therapy in Charleston, SC seeks a Medical Receptionist/Front Desk Coordinator to welcome patients, manage scheduling, verify benefits, and keep the front desk organized. This role supports clinicians and front-office workflows in a fast-paced clinic.

Ideal candidates are organized, friendly, and experienced in medical reception or insurance verification. The position offers PTO, paid holidays, and growth opportunities within admin and clinic coordination.

Qualifications

• Experience in medical reception, customer service, or insurance verification.
• Ability to manage phones, scheduling and patient flow with accuracy.
• Familiarity with EHR and administrative tasks.

Responsibilities

• Welcome and check in patients with warmth and professionalism.
• Manage phones, scheduling, and patient flow with accuracy.
• Verify insurance benefits and collect necessary documentation.
• Maintain clean, organized front‑office systems.
• Support providers with smooth daily operations.
• Update patient demographics and assist with EHR tasks.

Skills

Customer service

Organizational skills

Communication

Tools

EHR systems

Job description

Medical Receptionist/ Front Desk Coordinator (Charleston) Join a clinic where patients are kind, workflows are clear, and your work actually matters. Competitive pay, supportive team, zero drama. If you’re organized, friendly, experienced and ready for a stable front‑desk role — we want you.

What You’ll Do:

• Welcome and check in patients with warmth and professionalism
• Manage phones, scheduling, and patient flow with accuracy
• Verify insurance benefits and collect necessary documentation
• Maintain clean, organized front‑office systems
• Support providers with smooth daily operations
• Update patient demographics and assist with EHR tasks

What Makes This Role Competitive:

• Manageable pace — no overwhelming call volume or chaotic waiting room
• Clear workflows + training — you won’t be thrown into the deep end
• Growth opportunities in admin, billing, or clinic coordination
• Advanced technology clinic (NEUBIE, Winback, etc.) — a more interesting environment than typical PT offices
• Competitive hourly pay (market range in Charleston: $20-24/hr)
• PTO + paid holidays
• Professional development and cross‑training
• Stable, long‑term role with predictable hours
• Communicate clearly and professionally
• Stay calm and organized in a fast‑paced environment
• Enjoy helping patients feel welcomed and supported
• Have experience with medical reception, customer service, or insurance verification

Why TNT Physical Therapy:

We’re a growing, patient‑centered clinic with a reputation for kindness, professionalism, and excellent outcomes. You’ll be part of a team that values your work, invests in your growth, and treats you with respect.