Medical Front Desk Associate (Charleston Area Offices)

Charleston ENT & Allergy; Charleston (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

Charleston ENT & Allergy is seeking Front Desk Associates for our busy medical practice in the Charleston area. You will be the first point of contact for patients and their families, greeting them in person or over the phone, and creating a warm, welcoming atmosphere.

Responsibilities include checking patients in/out, verifying insurance, collecting payments, scheduling, chart review, data entry, scanning records, and answering phones. Travel to any of our eight offices may be required.

Qualifications

• Experience in front desk or receptionist roles preferred.
• Ability to handle sensitive patient information.
• Willingness to travel between offices as needed.

Responsibilities

• Check patients in and out.
• Verify insurance eligibility.
• Collect payments.
• Schedule appointments.
• Review charts.
• Enter data.
• Scan records.
• Answer phones.

Skills

Customer service

Data entry

Phone etiquette

Insurance verification

Scheduling

Job description

Charleston ENT & Allergy has an immediate needs for friendly, compassionate, and efficient Front Desk Associates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our Front Desk Associates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients’ experience here is a great one. With a total of EIGHT offices in the Charleston area, you may be asked to travel to any of these offices at any time. Successful candidates will love challenges and thrive on spontaneity!

Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us!

Responsibilities Include, But Aren't Limited To

• Checking Patients In/Out
• Verifying Insurance Eligibility
• Collecting Payments
• Scheduling Appointments
• Chart Review
• Date Entry
• Scanning Records
• Answering Phones

Starting pay for this position is $18!