Medical Receptionist

Talentify; Camp Hill (Cumberland County); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Competitive salary

Great small business work environment

Flexible scheduling

Retirement benefit

Job summary

American Family Care (AFC) is seeking a detail-oriented medical office Clerk to accurately check patients in and out, verify insurance, collect payments, and maintain patient records. The role ensures a smooth patient flow and positive relations at our franchises.

Responsibilities include greeting patients, obtaining insurance cards, registering patients, processing payments, addressing billing issues, and completing closing procedures with precise documentation.

Qualifications

• Experience providing front-desk patient services.
• Familiarity with medical office software and registration processes.
• Ability to verify insurance information accurately.

Responsibilities

• Prepare the clinic for opening and review systems.
• Greet patients and collect initial paperwork.
• Register patients and verify insurance in a timely manner.
• Process patient payments and handle billing inquiries.
• Respond to patient needs and schedule follow-ups.
• Balance daily charges and reconcile cash receipts.
• Complete closing procedures and documentation.
• Maintain accurate patient records.

Skills

Customer service

Medical clerical experience

Basic computer knowledge

Attention to detail

Phone manners

Education

High School diploma

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assetsMaintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.