Medical Receptionist

Retina-Vitreous Associates Medical Group; California; On-site; USD 32,000 - 42,000; Full time

Job summary

Retina-Vitreous Associates Medical Group in California is seeking a friendly Medical Office Receptionist to welcome patients, assist at check-in and check-out, and maintain accurate patient records.

You will handle co-pays, verify information, schedule appointments, answer calls, and coordinate with other departments to keep the office running smoothly. The role emphasizes patient service and organization in a fast-paced ophthalmology setting.

Responsibilities

• Welcomes Patients by Greeting and Assisting them through Check-in and Check-Out Process
• Accepts, Scans, Enters, and Maintains accurately all relevant patient information and forms such as
• Calculates and Accepts Patient Co-Pays, Deductibles, and Balance Payments
• Verifies Authorizations are in place prior to patients appointment. Requests additional authorizations as necessary upon check-out.
• Schedules Appointments according to Physicians Scheduling Policies and Managerial Guidelines
• Retrieves and Prepare Patient Files for External Requesters as Needed
• Confirm Appointments Daily with Patients
• Answer and Place Phone Calls to and From Patients to Answer Questions, Reschedule Appointments, and Follow Up on “No-Show” patients
• The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.
• Maintains Reception Area in a neat and orderly condition
• Assists Patients with Insurance and Billing Questions or coordinates communication with other departments
• Assists ill or distraught patients as necessary. Telephones Taxis or Family Members when necessary for transportation. Summons ambulance or EMS as needed.
• Maintains accurate information on accepted insurance plans.
• Perform according to Departmental Policies and Procedures and Employee Handbook at all times.
• Perform Other Duties as Assigned by Immediate Supervisor and Executive Leadership
• Clearly Articulate Operation Problems and positively contribute to solution development process
• Respond to Management inquiries timely.

Job description

Job Description

• Welcomes Patients by Greeting and Assisting them through Check-in and Check-Out Process
• Accepts, Scans, Enters, and Maintains accurately all relevant patient information and forms such as
• Calculates and Accepts Patient Co-Pays, Deductibles, and Balance Payments
• Verifies Authorizations are in place prior to patients appointment. Requests additional authorizations as necessary upon check-out.
• Schedules Appointments according to Physicians Scheduling Policies and Managerial Guidelines
• Retrieves and Prepare Patient Files for External Requesters as Needed
• Confirm Appointments Daily with Patients
• Answer and Place Phone Calls to and From Patients to Answer Questions, Reschedule Appointments, and Follow Up on “No-Show” patients
• The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.
• Maintains Reception Area in a neat and orderly condition
• Assists Patients with Insurance and Billing Questions or coordinates communication with other departments
• Assists ill or distraught patients as necessary. Telephones Taxis or Family Members when necessary for transportation. Summons ambulance or EMS as needed.
• Maintains accurate information on accepted insurance plans.
• Perform according to Departmental Policies and Procedures and Employee Handbook at all times.
• Perform Other Duties as Assigned by Immediate Supervisor and Executive Leadership
• Clearly Articulate Operation Problems and positively contribute to solution development process
• Respond to Management inquiries timely.

Company Description

One of the Nations Leading Medical Groups specializing in the treatment of diseases affecting the retina, the vitreous and the macula using State of the Art Diagnostic Equipment and Facilities.