Medical Receptionist

American Family Care; Aurora (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Medical Receptionist in Aurora, IL. This role involves managing patient check-ins, verifying insurance, and providing excellent customer service. No medical experience is required as training will be provided. Enjoy a supportive work environment with flexible scheduling and comprehensive benefits.

Benefits

Flexible Scheduling

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Previous medical clerical experience preferred.
• Clear and articulate phone mannerisms.

Responsibilities

• Check patients in and out, verify insurance, and maintain records.
• Greet patients and assist with paperwork.
• Balance daily patient charges and complete closing procedures.

Skills

Customer Service

Detail Orientation

Basic Computer Knowledge

Education

High School Graduate

Tools

Microsoft Office

Job description

Join to apply for the Medical Receptionist role at American Family Care

No medical experience required, will train!

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, & vision insurance!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S., providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Additional Information

American Family Care has pioneered the concept of convenient, patient-centric healthcare. With over 250 clinics and 800 in-network physicians, AFC cares for over 6 million patients annually. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC aims to provide the best healthcare in a kind, caring, and economical manner, at times and locations convenient to patients.

If you want to make a difference, join us and experience the fulfilling work in healthcare. Note that employment policies and benefits may vary between franchised and company-owned locations.

We are an Equal Opportunity Employer.