Medical Receptionist

Cleanslate Centers; Anderson (IN); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

PTO & holidays

Health, dental, vision benefits

401(k) with company match

Life and disability insurance

Mission-driven team

Job summary

CleanSlate Centers in Anderson, IN is seeking an experienced Medical Receptionist to be the first point of contact for patients. You will manage front desk operations, patient check-ins, and scheduling to ensure a smooth daily flow.

The role requires a High School diploma and 1+ year in a busy medical office; proficiency with EMRs and Microsoft Office; strong communication and organizational skills; and a compassionate approach to supporting patients in recovery.

Qualifications

• 1+ year of experience in a fast-paced medical office.
• High School Diploma required; Associate degree preferred.
• Proficiency with EMRs, Microsoft Office, and phone systems.

Responsibilities

• Greet patients warmly and professionally.
• Confirm and update insurance and demographics at visits.
• Schedule and coordinate provider appointments.
• Assist patients who missed appointments to maintain treatment continuity.
• Handle prior authorizations and explain financial responsibilities.
• Collect co-pays and process payments; set up payment plans.
• Maintain a clean front office and patient confidentiality.
• Provide courteous communication by phone and in person.
• Participate in team huddles and support the team.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Compassion

Education

High School Diploma

Associate degree

Tools

EMRs

Microsoft Office

Phone systems

Job description

Job Details Level: Experienced Job Location: Anderson IN - Anderson, IN 46013 Position Type: Full Time Education Level: High School Salary Range: $19.00 - $19.50 Hourly Travel Percentage: None Job Shift: Day Job Category: Health Care

About CleanSlate:

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you'll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose-where each day, your support helps change lives.

What You'll Do:

As a Medical Receptionist, you'll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You'll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key Responsibilities:

• Greet patients with warmth, compassion, and professionalism
• Confirm and update insurance and demographic details at each visit
• Schedule and coordinate provider appointments, adjusting as needed
• Assist patients who missed appointments to encourage treatment continuity
• Handle prior authorizations and explain patient financial responsibilities
• Distribute, verify, and scan forms, including handbooks and intake documents
• Collect co-pays and process payments; set up payment plans when needed
• Maintain a clean, organized front office and uphold patient confidentiality
• Provide courteous, effective communication by phone and in person
• Participate in team huddles and contribute to a supportive work environment

What We're Looking For:

• High School Diploma required; Associate degree preferred
• 1+ year of experience in a fast-paced medical office required
• Customer service and/or healthcare experience strongly preferred
• Proficient with EMRs, Microsoft Office, and phone systems
• Strong communication, attention to detail, and organizational skills
• Compassionate mindset and a desire to support patients in recovery

Why CleanSlate?

• Monday-Friday schedule
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision benefits + 401(k) with company match
• Company-paid life and disability insurance
• Be part of a mission-driven team making a real impact