Medical Receptionist

Cleanslate Centers; Falmouth, Wareham (MA, MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Generous PTO

Floating holiday

Paid company holidays

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Company-paid life insurance

Company-paid disability insurance

Job summary

CleanSlate Centers is seeking an experienced Medical Receptionist to manage the front desk, check-in patients, schedule appointments, and verify insurance details. You will ensure a welcoming, efficient patient flow and support daily operations in a fast-paced setting.

Requirements include a High School Diploma and 1+ year in a medical office; proficiency with EMR systems and Microsoft Office is expected. We value strong communication, attention to detail, and a compassionate approach to patient

Qualifications

• High School Diploma required; Associate degree preferred.
• 1+ year of experience in a fast-paced medical office.
• Proficient with EMRs, Microsoft Office, and phone systems.
• Strong communication, attention to detail, and organizational skills.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Confirm and update insurance and demographic details at visits.
• Schedule and coordinate provider appointments; adjust as needed.
• Assist patients who missed appointments to maintain treatment continuity.
• Process forms, intake documents, and collect co-pays.
• Maintain front desk organization and patient confidentiality.
• Communicate effectively by phone and in person; participate in team huddles.

Skills

Communication

Attention to detail

Organizational skills

Customer service

Healthcare experience

Education

High School Diploma

Associate degree preferred

Tools

EMR systems

Microsoft Office

Phone systems

Job description

Job DetailsLevel: ExperiencedJob Location: Wareham MA - Wareham, MA 02571Position Type: Full TimeEducation Level: High SchoolSalary Range: $21.00 - $23.00 HourlyTravel Percentage: Up to 50% Job Category: Health Care

About CleanSlate: Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you'll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.

What You’ll Do:

As a Medical Receptionist, you'll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You'll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key Responsibilities:

• Greet patients with warmth, compassion, and professionalism
• Confirm and update insurance and demographic details at each visit
• Schedule and coordinate provider appointments, adjusting as needed
• Assist patients who missed appointments to encourage treatment continuity
• Handle prior authorizations and explain patient financial responsibilities
• Distribute, verify, and scan forms, including handbooks and intake documents
• Collect co-pays and process payments; set up payment plans when needed
• Maintain a clean, organized front office and uphold patient confidentiality
• Provide courteous, effective communication by phone and in person
• Participate in team huddles and contribute to a supportive work environment

What We’re Looking For:

• High School Diploma required; Associate degree preferred
• 1+ year of experience in a fast-paced medical office required
• Customer service and/or healthcare experience strongly preferred
• Proficient with EMRs, Microsoft Office, and phone systems
• Strong communication, attention to detail, and organizational skills
• Compassionate mindset and a desire to support patients in recovery

Why CleanSlate?

• Monday-Friday schedule
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision benefits + 401(k) with company match
• Company-paid life and disability insurance
• Be part of a mission-driven team making a real impact