Medical Receptionist

Valley Women's Health; American Fork (UT); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Benefits package

Job summary

Valley Women's Health in American Fork is seeking a friendly, customer-service driven Receptionist to support four offices across American Fork, Lehi, and Saratoga Springs. You will greet visitors, answer phones and chat, schedule appointments, and handle billing and patient registration with care.

This full-time role requires 7:30 am–6:00 pm shifts, 4–5 days per week, with travel between locations. Experience is preferred but not required, and Spanish-speaking skills are a plus.

Qualifications

• Experience preferred but not required.
• Spanish speaking preferred but not required.

Responsibilities

• Welcomes visitors by greeting them, in person, on the phone, or via online chat.
• Answers inquiries and provides information about services.
• Schedules appointments for multiple providers/locations with accuracy.
• Manages billing policies and collects payments for services rendered.
• Updates and maintains patient registration records and insurance details.
• Maintains front reception area and ensures HIPAA compliance.
• Performs general clerical and administrative support as needed.

Skills

Customer service

Phone etiquette

Problem solving

Job description

WE DELIVER - Quality, Care, Convenience**

Valley Women's Health

Here at Valley, we strive to provide outstanding health care to women of all ages. We are looking for an individual who is customer service driven with excellent problem solving skills. If you are seeking a rewarding position that will challenge you every day, this job is for you and we'd love to meet you!

Our reception team must be friendly, professional, outgoing, productive, proactive, and able to deal with stressful situations on the fly.

We are currently hiring a receptionist for our American Fork division. American Fork Division Includes American Fork, Lehi, and Saratoga Springs locations. Travel is required between all 3 locations.

We are looking for a full time employee (4-5 days a week, Monday - Friday with the days varying).

For the right candidate, we are open to offering full time. (4-5 days a week, M-F) Full time employees of Valley are eligible for a generous benefits package.

Due to the investment involved in training for this position, we ask for a minimum of a 1 year commitment to this position.

Receptionist Job Duties

• Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
• Must be highly motivated and consistently contribute to a positive working environment
• Must maintain a high quality and volume of answered phone calls and online chat messages
• Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries
• Schedules appointments for multiple providers/locations with consistent accuracy
• Understands billing policies and collects payments for services rendered
• Updates and maintains all patient registration records, including insurance plan
• Maintains multiple provider schedules between four offices
• Directs all visitors to appropriate departments
• Monitors and maintains office equipment
• Maintains appearance of front reception area
• Maintains HIPAA compliance
• Prepares correspondence and documents
• Provides general clerical and administrative support to all levels of professionals.
• Other duties as assigned
• Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity

Experience preferred but not necessary. Spanish speaking also preferred, but not necessary.