Medical Receptionist

Valley Women's Health; American Fork (UT); On-site; USD 19,286 - 24,796; Full time

Job summary

Valley Women’s Health is hiring a receptionist for the American Fork division with travel between American Fork, Lehi, and Saratoga Springs locations. The role is full-time, 4–5 days per week, Monday–Friday, with competitive benefits.

Ideal candidates are customer-service driven, with strong problem-solving skills and the ability to handle stressful situations. Experience preferred; Spanish language skills are a plus.

Qualifications

• Must be able to work 8-hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
• Highly motivated with the ability to maintain a positive work environment.
• Strong phone and chat handling with accurate patient registration updates.

Responsibilities

• Welcomes visitors by greeting them and answering inquiries.
• Schedules appointments across multiple providers/locations with accuracy.
• Collects payments for services rendered and explains billing policies.
• Maintains HIPAA compliance and front reception appearance.
• Directs visitors to appropriate departments and manages office equipment.
• Provides clerical and administrative support across professionals.
• Contributes to team effort and productivity.

Skills

Customer service

Problem solving

Communication

Spanish language (optional)

Job description

WE DELIVER - Quality, Care, Convenience

Valley Women's Health

Here at Valley, we strive to provide outstanding health care to women of all ages. We are looking for an individual who is customer service driven with excellent problem solving skills. If you are seeking a rewarding position that will challenge you every day, this job is for you and we'd love to meet you!

Our reception team must be friendly, professional, outgoing, productive, proactive, and able to deal with stressful situations on the fly.

We are currently hiring a receptionist for our American Fork division. American Fork Division Includes American Fork, Lehi, and Saratoga Springs locations. Travel is required between all 3 locations.

We are looking for a full time employee (4-5 days a week, Monday - Friday with the days varying).

For the right candidate, we are open to offering full time. (4-5 days a week, M-F) Full time employees of Valley are eligible for a generous benefits package.

Due to the investment involved in training for this position, we ask for a minimum of a 1 year commitment to this position.

Receptionist Job Duties

• Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.
• Must be highly motivated and consistently contribute to a positive working environment
• Must maintain a high quality and volume of answered phone calls and online chat messages
• Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries
• Schedules appointments for multiple providers/locations with consistent accuracy
• Understands billing policies and collects payments for services rendered
• Updates and maintains all patient registration records, including insurance plan
• Maintains multiple provider schedules between four offices
• Directs all visitors to appropriate departments
• Monitors and maintains office equipment
• Maintains appearance of front reception area
• Maintains HIPAA compliance
• Prepares correspondence and documents
• Provides general clerical and administrative support to all levels of professionals.
• Other duties as assigned
• Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity

Experience preferred but not necessary. Spanish speaking also preferred, but not necessary.

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