Bilingual Medical Receptionist - Full Time
Mountainlands Community Health Center, Inc.
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Qualifications
- High school diploma or GED required.
- One year of customer service experience preferred.
- Ability to maintain confidentiality and manage multiple schedules.
Responsibilities
- Schedule, reschedule, and cancel patient appointments.
- Enter patient information into the data system and handle referrals.
- Manage front-desk tasks and maintain patient waiting areas.
Skills
Education
Tools
Job description
1 day ago Be among the first 25 applicants
Job Title: Bilingual Medical Receptionist
Wage: $15.00+ (commensurate with experience)
Job Summary: The Medical Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Responsibilities include entering patient information into the data system, answering patients' questions, and arranging referrals to other medical or dental specialists. The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency.
Job Qualifications
Education
- High school diploma or GED required
Experience:
- One (1) year experience with customer service tasks preferred.
- Computer skills and software aptitude required.
- Communication and strong compassionate customer service skills required.
- Insurance coding and medical or dental terminology preferred.
- Ability to maintain confidentiality, patient records, manage multiple schedules, and ensure patient information is complete and up to date is required.
Must be able to work the following schedule:
Monday - Thursday 10:30am - 7:00pm
Friday 10:30pm - 5:00pm
Language:
Additional Requirements/Licenses/Certifications:
- Current personal immunization records, along with any required maintenance.
- Ensure confidentiality, integrity, and availability of all HIPAA (created, received, maintained, or transmitted).
- Must be able to use proper grammar (reading, writing and in speech).
- Must have reliable transportation.
- Travel: Minimal, as required.
Knowledge, Skills, and Abilities:
- Ability to display a professional appearance and demeanor.
- Ability to follow all MCHC policies, procedures, standards, specifications, guidelines, actively participate and attend employee meetings and complete required training programs in a timely manner.
- Ability to promote, work, and act in a manner consistent with the mission of MCHC.
- Ability to communicate and collaborate with team members to ensure superior results and team success.
- Demonstrable verbal and written communication skills.
- Ability to think and act independently to find solutions. Must manage multiple priorities simultaneously.
- Is task and deadline oriented.
- Ability to take on ownership of assignments and communicate status, issues, etc., and follow-through to completion.
DESCRIPTION
Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.), collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms. Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments. Is responsible for verifying methods of payment and collecting payment as needed.
Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments. Makes sure that the insurance information is updated in the chart correctly.
Prepares patients' charts and daily schedules for dental staff (if applicable) and performs general office duties, such as answering phones, photocopying, filing, faxing documents, sending medical and/or dental records, stock office supplies, and keeping the front desk areas clean and organized.
Performs other duties as assigned.
Working Environment and Physical Activities
This job is performed in a professional office environment. This role routinely uses equipment related to their specialty (computers, etc), as well as standard office equipment such as phones, photocopiers, filing cabinets, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
- Specific vision abilities include close, distance, and peripheral vision, as well as depth perception and ability to adjust focus.
- While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PM20
Requirements:
Description:
Job Title: Bilingual Medical Receptionist
Wage: $15.00+ (commensurate with experience)
Job Summary: The Medical Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Responsibilities include entering patient information into the data system, answering patients' questions, and arranging referrals to other medical or dental specialists. The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency.
Job Qualifications
Education
- High school diploma or GED required
Experience:
- One (1) year experience with customer service tasks preferred.
- Computer skills and software aptitude required.
- Communication and strong compassionate customer service skills required.
- Multi-line phone proficiency required.
- Insurance coding and medical or dental terminology preferred.
- Ability to maintain confidentiality, patient records, manage multiple schedules, and ensure patient information is complete and up to date is required.
Must be able to work the following schedule:
Monday - Thursday 10:30am - 7:00pm
Friday 10:30pm - 5:00pm
Language:
- Bilingual: English/Spanish, required
Additional Requirements/Licenses/Certifications:
- Current personal immunization records, along with any required maintenance.
- Ensure confidentiality, integrity, and availability of all HIPAA (created, received, maintained, or transmitted).
- Must be able to use proper grammar (reading, writing and in speech).
- Must have reliable transportation.
- Travel: Minimal, as required.
Knowledge, Skills, and Abilities:
- Ability to display a professional appearance and demeanor.
- Ability to follow all MCHC policies, procedures, standards, specifications, guidelines, actively participate and attend employee meetings and complete required training programs in a timely manner.
- Ability to promote, work, and act in a manner consistent with the mission of MCHC.
- Ability to communicate and collaborate with team members to ensure superior results and team success.
- Demonstrable verbal and written communication skills.
- Ability to think and act independently to find solutions. Must manage multiple priorities simultaneously.
- Is task and deadline oriented.
- Ability to take on ownership of assignments and communicate status, issues, etc., and follow-through to completion.
Essential Duties/Responsibilities
DESCRIPTION
Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.), collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms. Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments. Is responsible for verifying methods of payment and collecting payment as needed.
Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments. Makes sure that the insurance information is updated in the chart correctly.
Creates patient case records (e.g., current medications, clinical questions, etc.).
Prepares patients' charts and daily schedules for dental staff (if applicable) and performs general office duties, such as answering phones, photocopying, filing, faxing documents, sending medical and/or dental records, stock office supplies, and keeping the front desk areas clean and organized.
Performs other duties as assigned.
Working Environment and Physical Activities
This job is performed in a professional office environment. This role routinely uses equipment related to their specialty (computers, etc), as well as standard office equipment such as phones, photocopiers, filing cabinets, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
- Specific vision abilities include close, distance, and peripheral vision, as well as depth perception and ability to adjust focus.
- While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PM20
Requirements:- Seniority levelEntry level
- Employment typeFull-time
- Job functionHealth Care Provider
- IndustriesHospitals and Health Care
Referrals increase your chances of interviewing at Mountainlands Community Health Center, Inc. by 2x
Get notified about new Medical Receptionist jobs in Provo, UT.
American Fork, UT $16.25-$20.59 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
