Medical Practice Patient Representative - Pulmonary - Poughkeepsie, NY

Nuvance Health Med Practice PC; City of Poughkeepsie (NY); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Northwell Health is seeking a Medical Practice Patient Representative for Pulmonary in Poughkeepsie, NY. This full-time role supports patient care activities, coordinating clerical and administrative tasks across the practice.

Responsibilities include greeting patients, verifying information, scheduling and registering appointments, and handling billing and records in the EMR system, while ensuring compliance and dependable attendance.

Qualifications

• High School diploma or equivalent.
• Experience with Data Entry and strong communication.
• Microsoft Office proficiency preferred.

Responsibilities

• Greet and assist patients upon arrival in a courteous manner.
• Verify demographics and insurance information for accuracy.
• Answer phones, route calls, and document messages in EMR.
• Register, schedule, and coordinate patient appointments and referrals.
• Schedule and reschedule appointments per office protocols.
• Monitor worklists and applications as needed.
• Collect co-pays and reconcile payments.
• Coordinate record retrieval for new and established patients.
• Perform intake and processing of medical records and documentation.
• Maintain compliance with job responsibilities and organizational values.
• Demonstrate consistent attendance and dependability.
• Perform other duties as required.

Skills

Communication skills

Data entry

Education

High School diploma or equivalent

Six months office experience

Tools

Microsoft Office Suite

Job description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees - including members ofNorthwell Health Physician Partners- who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only)

Title

Medical Practice Patient Representative - Pulmonary - Poughkeepsie, NY - Full time - 8:00am - 4:30pm Monday through Friday

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

1. 1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
2. 2. Ensures accuracy of patient's information, including demographics and insurance.
3. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
4. 4. Registers, verifies, and schedules patient appointments, testing, and referrals.
5. 5. Schedules and reschedules appointments according to office protocols
6. 6. Monitor applications and manage worklists as applicable.
7. 7. Collects co-pays and reconciles money for deposit.
8. 8. Obtains and coordinates record retrieval for new and established patients.
9. 9. Performs intake and processing of medical records and other documentation where applicable.
10. 10. Fulfills all compliance responsibilities related to the position.
11. 11. Maintains and Models the Organization values.
12. 12. Demonstrates regular, dependable, and predictable attendance.
13. 13. Performs other duties as required.

Education Skills Experience

Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.

Other Information

Ability to travel between practices as needed.

Salary Range

$18.13 - $34.50 Hourly