Medical Practice Patient Rep (TEMP)-FlexStaff

Northwell Health; Danbury (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwell Health in Danbury, CT is seeking a Front Desk/Administrative Support role to greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

The position requires accurate data entry, cash handling, and proficiency with an EMR system, with daily communication across the practice and between locations. Travel between practices may be required to support patient care.

Qualifications

• Greet and welcome patients and communicate pleasantly.
• Ensure accuracy of patient‘s information including demographics and insurance.
• Answer phones, route calls, take messages, and communicate via the EMR system.
• Register, verify, and schedule patient appointments, testing, and referrals.
• Collect co-pays and reconcile funds.

Responsibilities

• Schedules and reschedules appointments per office protocols.
• Obtains and coordinates record retrieval for patients.
• Performs intake and processing of medical records and other documentation.
• Fulfills all compliance responsibilities related to the position.
• Travel between practices as needed.

Skills

Patient greeting

Phone handling

Scheduling

Cash handling

EMR system

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Location: Danbury, CT

Schedule: Monday-Friday variable shifts from 7:45am- 5:30pm

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication � both verbally and via the EMR system
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols
• Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization�s values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Education:

• High School Diploma/EQUIVALENT

Working Conditions:

• Ability to travel between practices as needed.
• Manual: Some manual skills/motor coordination & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
• Physical Environment: Generally pleasant working conditions

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).