Medical Practice Patient Representative - Fishkill Physician Practice - Fishkill, NY

Northwell Health; Town of Fishkill (NY); On-site; USD 25,000 - 48,000; Full time

Job summary

Nuvance Health Med Practice PC in Fishkill is seeking a clerical/administrative specialist to support patient care activities in a medical practice. You will greet patients, verify demographics and insurance, answer phones, and coordinate appointments and referrals.

Requires a high school diploma, basic Microsoft Office and data entry skills, and six months of experience. Travel between practices may be required; the role involves paperwork, records processing, and compliance with office

Qualifications

• High School graduate or equivalent is required.
• Microsoft Office Suite experience preferred and data entry skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Greet patients on arrival and communicate pleasantly.
• Verify patient demographics and insurance information.
• Answer phones, route calls, and document using EMR system.
• Register, verify, and schedule appointments, testing, and referrals.
• Collect co-pays and reconcile payments for deposits.
• Obtain and coordinate retrieval of medical records.
• Ensure compliance with job responsibilities and attendance.

Skills

Microsoft Office

Data Entry

Excellent Communication

Education

High School Diploma

Tools

EMR System

Job description

Description

Summary:

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication — both verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitor applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization's values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Education Skills Experience

Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.

Other Information

Ability to travel between practices as needed.

Working Conditions

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health Med Practice PC

Org Unit: 1315

Department: Fishkill Physician Practice

Exempt: No

Salary Range: $18.13 - $34.50 Hourly