Healthcare Practice Administrative Assistant

Mass General Brigham Medical Group Northern Mass; Swampscott (MA); Presencial; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

Mass General Brigham Medical Group Northern Massachusetts is seeking a full-time healthcare administrator for our Swampscott, MA practice. The role combines front desk, phone support, and scanning duties, with cross-trained colleagues and rotating phone coverage.

The ideal candidate brings healthcare administrative experience in a primary care setting, strong customer service, and excellent organization to manage multiple priorities. Epic experience is highly preferred.

Formación

• High School Diploma or equivalent required.
• Office experience 2–3 years required.
• Epic experience preferred.
• CMAA certification is a plus.

Responsabilidades

• Perform routine admin and clerical duties in a clinical setting.
• Make patient appointments and maintain records.
• Greet patients and assist callers with inquiries.
• Answer phones, schedule appointments, and process routine inquiries.
• File materials, print schedules, and scan documents.
• Handle patient billing forms and documentation for records.
• Coordinate with care teams and support scheduling and registration.

Conocimientos

Customer service

Organizational skills

Multitasking

Phone support

Epic

Educación

High School Diploma

CMAA preferred

Herramientas

Epic systems

Descripción del empleo

Mass General Brigham Medical Group Northern Massachusetts is seeking a full-time healthcare administrator for our Swampscott, MA practice. The role combines front desk, phone support, and scanning duties, with cross-trained colleagues and rotating phone coverage.

The ideal candidate brings healthcare administrative experience in a primary care setting, strong customer service, and excellent organization to manage multiple priorities. Epic experience is highly preferred.