Medical Practice Associate: Front Desk & Scheduling

2700 Montefiore Einstein Advanced Care; Town of Greenburgh (NY); Presencial; USD 31.000 - 44.000; Jornada completa

Descripción de la vacante

Montefiore Einstein Advanced Care in Elmsford, NY is seeking a Medical Practice Associate to support front desk operations, greet patients, answer calls, and coordinate provider schedules.

The role includes verifying insurance, collecting payments, processing pre-authorizations, and ensuring a best-in-class patient experience. A High School diploma and 1–3 years of experience are typical, with EPIC/HIPAA familiarity.

Formación

• High School required; AS preferred.
• 1-3 years experience (tier dependent).
• Knowledge of EPIC, HIPAA, OSHA or equivalent.

Responsabilidades

• Greet patients upon arrival and direct to appropriate channel.
• Coordinate provider schedules and patient appointments, referrals and follow-ups.
• Verify insurance, collect payments and ensure accurate recording.
• Obtain prior authorizations for medications, equipment, and tests.
• Coordinate surgical scheduling when needed.
• Maintain patient flow and ensure customer satisfaction.

Conocimientos

Front desk coordination

Customer service

Scheduling

Phone etiquette

Educación

High School Diploma

Herramientas

EPIC

HIPAA

OSHA

Descripción del empleo

Montefiore Einstein Advanced Care in Elmsford, NY is seeking a Medical Practice Associate to support front desk operations, greet patients, answer calls, and coordinate provider schedules.

The role includes verifying insurance, collecting payments, processing pre-authorizations, and ensuring a best-in-class patient experience. A High School diploma and 1–3 years of experience are typical, with EPIC/HIPAA familiarity.