Medical Practice Assistant - Bilingual EPIC Support

The Nagler Group; Needham (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Nagler Group in Needham, MA is seeking a reliable Practice Assistant to support the phone room, assist patients, and coordinate with staff to keep daily operations running smoothly.

This temporary position runs about 13+ weeks, pays $22–$24 per hour, and requires EPIC experience, English/Spanish bilingualism, strong communication and organizational skills, with in-person or virtual interview options.

Qualifications

• EPIC experience required.
• Bilingual in English and Spanish strongly preferred.
• Strong communication and organizational skills.

Responsibilities

• Handle high-volume inbound and outbound calls in a phone room setting.
• Provide excellent customer service to patients.
• Assist with scheduling, inquiries, and general administrative support.
• Support front desk operations as needed (check-in/check-out).
• Collaborate with a team of 2–3 staff members.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Fast-paced environment

Tools

EPIC

Job description

The Nagler Group in Needham, MA is seeking a reliable Practice Assistant to support the phone room, assist patients, and coordinate with staff to keep daily operations running smoothly.

This temporary position runs about 13+ weeks, pays $22–$24 per hour, and requires EPIC experience, English/Spanish bilingualism, strong communication and organizational skills, with in-person or virtual interview options.