Practice Assistant- Needham

The Nagler Group; Needham (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Nagler Group in Needham, MA is seeking a reliable Practice Assistant to support the phone room, assist patients, and coordinate with staff to keep daily operations running smoothly.

This temporary position runs about 13+ weeks, pays $22–$24 per hour, and requires EPIC experience, English/Spanish bilingualism, strong communication and organizational skills, with in-person or virtual interview options.

Qualifications

• EPIC experience required.
• Bilingual in English and Spanish strongly preferred.
• Strong communication and organizational skills.

Responsibilities

• Handle high-volume inbound and outbound calls in a phone room setting.
• Provide excellent customer service to patients.
• Assist with scheduling, inquiries, and general administrative support.
• Support front desk operations as needed (check-in/check-out).
• Collaborate with a team of 2–3 staff members.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Fast-paced environment

Tools

EPIC

Job description

Back Practice Assistant- Needham Medical Receptionist Needham , Massachusetts Temp Per Hour Jul 27, 2026 $22.00 - $24.00

Job Title: Practice Assistant Pay: $22–$24/hour Location: Needham, Massachusetts 02492 United States Contract Length: 13+ weeks Schedule: Monday–Friday, 8:30 AM – 5:00 PM 2 Openings

Position Overview: Seeking a reliable and professional Practice Assistant. This role will primarily support the phone room, assisting patients and coordinating with staff to ensure smooth daily operations.

Key Responsibilities

• Handle high-volume inbound and outbound calls in a phone room setting


• Provide excellent customer service to patients


• Assist with scheduling, inquiries, and general administrative support


• Support front desk operations as needed (check-in/check-out)


• Collaborate with a team of 2–3 staff members

Qualifications

• Experience with EPIC (required)


• Bilingual in English and Spanish strongly preferred


• Strong communication and organizational skills


• Ability to work in a fast-paced environment

Additional Requirements

• Must be available for in-person or virtual interviews


• Reliable transportation required


• Strong attendance and punctuality (tardiness will not be tolerated)