Medical Operations Manager/ Practice Manager

Medi-Weightloss®; Hockessin (DE); On-site; USD 65,000 - 90,000; Full time

Job summary

Medi-Weightloss of Hockessin is seeking a Medical Operations Manager/Practice Manager to lead our clinic's administrative and clinical team. This role drives efficient office operations, regulatory compliance, and high-quality patient care while coordinating scheduling, registrations and medical records.

You will oversee billing, inventory, reporting, and staff development in a dynamic, patient-focused environment.

Qualifications

• Bachelor's degree in healthcare management, business administration or related field preferred.
• Previous experience in a medical office management role.
• Strong leadership and team management skills.
• Understanding of healthcare regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Proficiency with office software and EMR systems.
• Exceptional organizational and problem-solving abilities.
• Commitment to providing exceptional patient care.

Responsibilities

• Lead and supervise a team of administrative and clinical staff.
• Ensure patients receive outstanding care and service throughout their journey.
• Oversee daily office operations: scheduling, patient registration and medical records.
• Ensure clinic compliance with healthcare regulations and internal policies.
• Manage billing, accounts receivable and other financial aspects.
• Monitor clinic supplies and equipment; control inventory.
• Implement quality assurance measures to uphold high standards of care.
• Generate reports and analyze data to track clinic performance and identify improvements.
• Provide training and support to staff to enhance skills.
• Develop strategies to boost patient engagement and satisfaction.
• Proactively engage with potential patients to convert leads into appointments.

Skills

Leadership

Communication

Healthcare admin

Org skills

Problem solving

Education

Bachelor's degree in healthcare management

Tools

EMR systems

MS Office

Job description

Position:

Medical Operations Manager/Practice Manager

Company:

Medi-Weightloss of Hockessin

Schedule:

Tuesday through Saturday

About Us:

At Medi-Weightloss, we're on a mission to transform lives by helping individuals achieve their health and weight loss aspirations. Our personalized medical weight loss programs, combined with nutritional guidance and unwavering support, empower our patients to attain lasting results. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic.

Why Join Us:

• Impactful Contribution: Make a real difference in patients' lives as you guide them towards their health and wellness goals.


• Dynamic Team Environment: Join a compassionate and dynamic team dedicated to providing excellent patient care.


• Competitive Compensation: Enjoy a competitive salary and benefits package.

Responsibilities:

• Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.


• Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.


• Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.


• Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.


• Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.


• Inventory Control: Monitor and manage clinic supplies and equipment efficiently.


• Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.


• Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.


• Staff Training: Provide training and support to enhance the skills and knowledge of your team.


• Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.


• Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.

Requirements:

• Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred).


• Relevant Experience: Previous experience in a medical office management role.


• Leadership Skills: Strong leadership and team management skills.


• Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements.


• Communication Excellence: Excellent communication and interpersonal skills.


• Tech Proficiency: Proficiency in office software and EMR systems.


• Organizational Skills: Exceptional organizational and problem-solving abilities.


• Patient-Centric Focus: A commitment to providing exceptional patient care.

Salary

[Competitive, Commensurate with Experience]