Medical Operations Manager/ Practice Manager

Medi-Weightloss®; Framingham (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Medi-Weightloss of Framingham is seeking a Medical Operations Manager/Practice Manager to lead the clinic's daily operations, supervise both administrative and clinical staff, and ensure seamless patient care. This role emphasizes regulatory compliance, financial management, and data reporting to improve patient outcomes and clinic performance.

The successful candidate will bring healthcare management experience and a passion for delivering outstanding service.

Qualifications

• Bachelor’s degree in healthcare management, business administration, or a related field.
• Experience managing a medical office or clinic.
• Strong leadership and communication abilities.
• Understanding of healthcare regulations and compliance requirements.
• Excellent organizational and problem-solving skills.
• Commitment to exceptional patient care.

Responsibilities

• Inspiring Team Leadership: supervise administrative and clinical staff.
• Exceptional Patient Care: ensure outstanding care and service.
• Efficient Office Operations: oversee scheduling, registrations, and records.
• Compliance Excellence: ensure regulatory adherence.
• Financial Management: oversee billing and AR.
• Inventory Control: manage supplies and equipment.
• Quality Assurance: implement QA measures for care standards.
• Insightful Reporting: generate and analyze clinic data.
• Staff Training: provide training and support.
• Patient Engagement: develop strategies to boost engagement.
• Lead Conversion: convert inquiries to appointments.

Skills

Team Leadership

Communication

Regulatory Knowledge

EMR Systems

Organizational Skills

Patient-Centric Care

Education

Bachelor's degree in healthcare management or related field

Tools

EMR Systems

Office Software

Job description

Position: Medical Operations Manager/Practice Manager

Company: Medi-Weightloss of Framingham

About Us:
At Medi-Weightloss, we're on a mission to transform lives by helping individuals achieve their health and weight loss aspirations. Our personalized medical weight loss programs, combined with nutritional guidance and unwavering support, empower our patients to attain lasting results. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic.

Why Join Us:

• Impactful Contribution: Make a real difference in patients' lives as you guide them towards their health and wellness goals.
• Dynamic Team Environment: Join a compassionate and dynamic team dedicated to providing excellent patient care.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Responsibilities:

• Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.
• Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.
• Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.
• Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.
• Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.
• Inventory Control: Monitor and manage clinic supplies and equipment efficiently.
• Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.
• Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.
• Staff Training: Provide training and support to enhance the skills and knowledge of your team.
• Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.
• Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.

Requirements:

• Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred).
• Relevant Experience: Previous experience in a medical office management role.
• Leadership Skills: Strong leadership and team management skills.
• Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements.
• Communication Excellence: Excellent communication and interpersonal skills.
• Tech Proficiency: Proficiency in office software and EMR systems.
• Organizational Skills: Exceptional organizational and problem-solving abilities.
• Patient-Centric Focus: A commitment to providing exceptional patient care.