Medical-Only Claims Administrator – Workers' Comp

Cottingham & Butler; Dubuque (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flex Spending or HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1

Job summary

CBCS, a division of Cottingham & Butler, is growing — and we’re looking for driven individuals to join our Workers’ Compensation team as Claims Administrators. In this role, you’ll be trained to investigate, evaluate, and resolve medical‑only claims while delivering the high‑quality service our clients expect.

No insurance experience? No problem. We will teach you the technical side — what matters most is your ability to think critically, communicate clearly, and take ownership of your work.

Qualifications

• Experience in a business setting or prior claims handling is preferred; insurance background welcomed but not required.

Responsibilities

• Reviewing and evaluating medical-only claims to understand what occurred.
• Communicating with injured workers, medical providers, and clients.
• Documenting claim activity accurately and consistently following CBCS Best Practices.
• Making timely decisions within your assigned authority to resolve claims efficiently.
• Submitting required state EDI filings and supporting Medicare compliance.
• Identifying when a claim should be upgraded for further investigation or lost-time consideration.
• Evaluating potential subrogation opportunities and escalating when appropriate.
• Meeting performance benchmarks for contact, reserving, and claim closure.

Job description

CBCS, a division of Cottingham & Butler, is growing — and we’re looking for driven individuals to join our Workers’ Compensation team as Claims Administrators. In this role, you’ll be trained to investigate, evaluate, and resolve medical‑only claims while delivering the high‑quality service our clients expect.

No insurance experience? No problem. We will teach you the technical side — what matters most is your ability to think critically, communicate clearly, and take ownership of your work.