Claims Administrator

Cottingham & Butler; Dubuque (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flex Spending or HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1

PTO/Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/Parental Leave

Job summary

CBCS, a division of Cottingham & Butler, is growing its Workers’ Compensation team and seeking Claims Administrators to help review and manage medical-only claims from start to finish. No insurance experience required; we provide training and value dependable, eager individuals who communicate well, organize workflow, and work both independently and as part of a team.

Benefits include Flex Spending or HSA, 401(k) with company match, Profit-Sharing/Defined Contribution, PTO/Paid Holidays,

Qualifications

• Prior claims or insurance experience is a plus but not required.
• We provide training on the technical aspects of the role.
• Looking for dependable, motivated individuals eager to build a long-term career.

Responsibilities

• Manage a caseload of medical-only Workers’ Compensation claims from start to finish.
• Review and evaluate claims to understand what occurred.
• Communicate with injured workers, medical providers, and clients.
• Document claim activity accurately following CBCS Best Practices.
• Identify when a claim should be upgraded for further investigation or lost-time consideration.

Skills

Attention to detail

Organization

Communication skills

Dependable

Eager to learn

Job description

CBCS, a division of Cottingham & Butler, is growing and we’re excited to welcome new team members to our Workers’ Compensation team as Claims Administrators. This is a great opportunity to start or build your career in a professional office environment.In this role, you’ll learn how to review and manage medical-only claims while providing helpful, responsive service to our clients.No insurance experience? No problem. We provide training to teach you what you need to know. We’re simply looking for people who are dependable, eager to learn, and comfortable communicating with others.

Responsibilities
As a Claims Administrator, you will manage a caseload of medical-only Workers’ Compensation claims from start to finish. Your core responsibilities include:

• Reviewing and evaluating medical-only claims to understand what occurred
• Communicating with injured workers, medical providers, and clients
• Documenting claim activity accurately and consistently following CBCS Best Practices
• Making timely decisions within your assigned authority to resolve claims efficiently
• Submitting required state EDI filings and supporting Medicare compliance
• Identifying when a claim should be upgraded for further investigation or lost‑time consideration
• Evaluating potential subrogation opportunities and escalating when appropriate
• Meeting performance benchmarks for contact, reserving, and claim closure

We’re seeking individuals with experience in a professional setting who bring strong attention to detail, organization, and communication skills. You should be comfortable managing multiple priorities, navigating documentation, and working both independently and as part of a team.Prior claims or insurance experience is a plus but not required. We provide training on the technical aspects of the role. More importantly, we’re looking for individuals who are dependable, motivated, and eager to build a long-term career in a high-performance environment.

• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us onwww.CBCSclaims.com|LinkedIn